Travelers Mobile

- August 13, 2017

Everyone

Finance

( 130)

Description

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

Reviews

4.0

130 total

5 71

4 24

3 14

2 5

1 16

Dainja Man

The app is garbage. The company is garbage. I've been a customer of theirs since 1999 and I made every payment on time. I filed ONE claim this year (my ONLY CLAIM EVER FILED) for 6 thousand due to a water leak under my slab. all of the sudden, they decline to renew my policy stating that it's due to my home business. Except this home business has been in operation for 10 years. Seems coincidental that they would drop me right after I file a claim. That's unethical. Once again, the app is garbage. We found a well known competitor to cover us the same....for 300 hundred cheaper. Find another company. Use another app.

Donald Embree

App is horrible. It requires me to lock my phone and doesnt even remember user or password.

Robert Gates

Overpriced BS

Sigo Bro

Won't let me login, I can login in on a computer, though. Must be the app

James Guynn

The app is great, have no problem with this app. It's a good app , it's the idiots that run the insurance company. It seems they can't grasp a simple concept of autopayment, so far it's been a pain . I can go to my account, use the info stored in autopayment

not capable to save insurance catd as a local document on phone, requiring login each time. also, not capable of remembering user ID or passwords, not capable to auto login suggest to allow two levels of security. level1 does not require login just to bring up auto policy. level2 would require login to administrate the account

User reviews

Dainja Man October 13, 2017

Donald Embree October 14, 2017

App is horrible. It requires me to lock my phone and doesnt even remember user or password.

Robert Gates August 14, 2017

Overpriced BS

Sigo Bro June 30, 2017

Won't let me login, I can login in on a computer, though. Must be the app

James Guynn March 15, 2017

February 22, 2017

Tiziano Costa May 15, 2017

My only big concern is everytime to log into the application without saving user and password. If is a mobile application is supposed the smartphone is with me everytime and protect with access password...

jaquonda cunningham April 4, 2017

I love Travelers its the best car insurance I had. Wit The best rates

Waymond Jones February 23, 2017

It's just alright

T. Willis February 22, 2017

Great App Appreciate all your help, when needed!

Harold Smith May 23, 2017

It nice to have

George Phelps April 12, 2017

Terrible.

Irene Graham January 26, 2017

Not happy with the app cuz it won't let me even log on to without shutting down grrrr had to unstall it

Nils Loewen December 14, 2016

Does not allow to open PDF of insurance card Viewer doesn't work on 6.1.1

Suzie Cawley May 10, 2016

Great app This app never fails me. I've already bought 2 cars on weekends when they need insurance information and offices are closed. All the info is right there. Changes come thru fast. Can pay, get id card for the cops if you need to. Nothing you can't do on this and it always works and is up to date. I also have homeowners on it so it works for me with multiple policies.

Michael Heath September 3, 2016

Great Insurance Company App needs improvement. It constantly closes out on me when I try switching between functions. Could also use a bit more in-app features like policy adjustments (being able drop or add additional coverage) or adjusting payment schedules. Beyond that this company gives me better rates than any other company

Trunita Long June 18, 2016

Freezes Up Dislike making a payment on this app because I always have to shut my phone or tablet down just to close the app. ???

Juanita Veatch August 18, 2016

Travelers Just don't work

Robin Mcbroom October 17, 2016

Need it only every 6 mths And every 6 mths when i need to pay my 6 mth policy i have to jump thru all these hoops to reset my pw. Every time! Sorry...don't want to get all vigilant about recalling a pw i only need 2x per year. End result: i delay paying premiums till the 11th hr. There must be another way. My fav part is that i usu download the app every 6 mths due to fac resets or new ph. Soooo i have to enter ALL my info. Again. Why can't putting in my policy number auto populate everything?

Daniel Warchol July 30, 2016

** Fevered DoG-32,37,42** Sweetie touch

Timothy Lyon September 7, 2015

Waste of phone space The app for Travelers has nothing special about it, it's the same thing as the mobile version of the Travelers website. What a lack of effort. It's missing a number of things as well as the responsiveness I'd expect an app for my insurance to have.

Facepalming Mongrel November 23, 2015

Have multiple policies with travelers, but app only shows one. Errors out when adding a second policy

Davy Abeth July 19, 2015

Good app needs more features Sufficient to view account details. Wish to be able to view policy card without having to login. App does not remember login.