Its not working ! Tryed to login as a new user , put in the card details and my password and now just keeps showing me a loading screen! Everytime i open the app. I even uninstalled and reinstalled , still just a loading screen.
Absolute rubbish of a card, put me in an embarrassing situation as a result of their inability to get things working. I will be cancelling my account - people who travel internationally should not use this card to avoid the embarrassment I faced all down to Travelex card services.
Absolutely nothing worked!! Couldn't reload currency, my country where I got the card wasn't even available in the list. Really hard to get in contact with travelex. We we're basically stranded in Thailand without any money and had to use our credit cards in the end. I advise anyone to get a travel card from your bank instead. As soon as I get back from my trip I will demand a refund for the commission they took to load and set up this useless card, an absolute joke!! I wish I could rate it zero stars.
Not impressed... Placed an order waited for confirmation and the screen went back to the "confirm" status... I confirmed and then found that the order had been placed twice... Telephoned Travelex support who told me that there would be a £10 cancellation fee for the duplicate order! Nice little earner for you, Travelex!
Junk app as most reviews say, it should be removed from the store . Doesn't show transaction history as travelex marketing told me. And you can't top up as it demands you match a billing address to a non existent one. Don't bother to contact customer service as they were no help.
Waste of time. It tells me that my card does not exist yet I am still using it, therefore totally useless.
A small update to the Support section to make it clearer what you need to do to get help and a fix for an annoying bug that was making the app crash. And a bit of a branding update to the feedback form (P.S. send us feedback)