Travelex: Travel Money Card

Travelex Central Services Limited

About this app

The safer way to spend and transfer money abroad. Easily top up your Travel Money Card, check your balance, recent transactions and order cash for delivery or collect from one of our stores.

Accessing foreign currency while away has never been safer or easier. Whether you’re buying Dollars in real time, or quickly purchasing Euros before a city break — the Travel Money App offers total peace of mind, with all your cash safely stored on a secure card.

The Travel Money App is the perfect travel companion for anyone looking to go on holiday, explore the world or do business in new places.

By downloading the Travel Money App, you are choosing a faster, safer way to spend while you travel. Here are some of the features you can enjoy:

● Top up your card with your choice of 22 available currencies: British pound, Euro, US dollar, Australian dollar, Canadian dollar, Thai baht, South African rand, Turkish new lira, New Zealand dollar, Swiss franc, UAE dirham, Mexican peso, Polish zloty, Czech koruna, Danish krone, Hong Kong dollar, Swedish krona, Norwegian krone, Hungary forint, Icelandic krona, Singapore dollar, and Japanese yen.
● Lock-in your exchange rates.
● Use your card across millions of locations, wherever Mastercard Prepaid is accepted.

— A wide range of benefits in one travel app —

● 24/7 global assistance to replace your card or provide you with emergency cash
● No ATM charges overseas*
● Platinum benefits from our partners

*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.

— International cash exchange at your fingertips —

Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for Pounds to Euros or one of our other 40+ currencies, we can deliver to your home or you can pick up from us in store.

All created by the experts in foreign exchange, Travelex.

— Want to get in touch? —
● United Kingdom - https://www.travelex.co.uk/travel-money-card/contact#
● Australia - https://www.travelex.com.au/travel-money-card/contact#IPN
● New Zealand - https://www.travelex.co.nz/travel-money-card/contact#IPN
● Japan - https://www.travelex.co.jp/travel-money-card/contact

Ratings and reviews

I have called and emailed customer service multiple times about being unable to top up my card on the website or app. Guess what I was told to do? Use the app that doesn't work. They also have terrible customer service. I have requested 3 times to have my information changed and they changed it to the completely wrong information twice! Incorrect email, name, after I spelled it for them and they spelled it back, twice! Prior to now I had no problems. I'm canceling when I return to the States.

Do not use this currency service. My wife went to Italy for our honeymoon and had a multitude of issues with Travelex. We intended to transfer the days budget onto the card instead of the entire duration of the honeymoon, just in case it was stolen. We were never able to do that however do due to some serious issues with the app. I also called multiple times and tried to add funds, but was kept on hold indefinitely and wasn't able to add anything. We ended up using local ATMs. Very disappointed.

I never leave reviews but this service has failed some users. I acquired the card on the way to London. I liked the ease of use and the ability to transfer funds. 2 years later and I find that the company no longer services the US. NOT ONLY did they not reach out to anyone effected (I happened to visit their site which is how I found out) but there was no offer of cash out or other options. Plus I am now being charged for a non use fee during a pandemic when I cannot travel;hence ⭐⭐

What’s new

Elevate your Travelex Money card experience with the all-new Travelex Money App!

The redesigned Travelex Money App is packed with features to make managing your travel money as easy as relaxing on a beach. Top up your card in a couple of taps, transfer currencies between wallets easily, freeze and unfreeze your card right in the app, and much more.