867 reviews
Content rating
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About this app

The safer way to spend abroad. easily reload your Travelex Money card, check your balance, recent transactions and order cash for delivery or collect from one of our global outlets.

The Travelex Money Card is a faster, safer way to spend when you travel
• Reload your card with your choice of 6 available currencies: Australian Dollars, Canadian Dollars, Euros, British Pound Sterling, Japanese Yen, New Zealand Dollars and Mexican Peso.
• Lock in exchange rates
• Use your travel card abroad across millions of locations

Other benefits

• Free Wifi access worldwide
• 24/7 global assistance to replace your card or provide you with emergency cash
• No ATM charges overseas*
• Platinum benefits from our partners

Want cash?

Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for pounds, euros or one of our other 50 currencies, we can deliver to your home or you can pick up in store.

Created by the experts in foreign currency, Travelex.

Want to get in touch?

Email us at Online.Orders.USA@travelex.com
Tweet us at @Travelex_USA
Find us on Facebook at facebook.com/TravelexUSA

If you have any feedback on the experience of our app we’d love to hear it; email us at mobile@travelex.com

*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.
Updated on
Jun 1, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
867 reviews
A Google user
August 18, 2019
I have called and emailed customer service multiple times about being unable to top up my card on the website or app. Guess what I was told to do? Use the app that doesn't work. They also have terrible customer service. I have requested 3 times to have my information changed and they changed it to the completely wrong information twice! Incorrect email, name, after I spelled it for them and they spelled it back, twice! Prior to now I had no problems. I'm canceling when I return to the States.
8 people found this review helpful
Travelex Central Services Limited
September 4, 2019
That doesn't sound right! Can you give us more information at mobile@travelex.com so that we can investigate.
February 3, 2021
I never leave reviews but this service has failed some users. I acquired the card on the way to London. I liked the ease of use and the ability to transfer funds. 2 years later and I find that the company no longer services the US. NOT ONLY did they not reach out to anyone effected (I happened to visit their site which is how I found out) but there was no offer of cash out or other options. Plus I am now being charged for a non use fee during a pandemic when I cannot travel;hence ⭐⭐
1 person found this review helpful
Travelex Central Services Limited
February 5, 2021
Hi Tutkallia, thank you for your feedback. We're sorry that our operations in the US have ceased to trade and you have been unable to speak to anyone, regarding cashing in your card. We'd recommend you get in touch with Card Services directly (877-856-2471) or contact MasterCard Prepaid Card Services email: cardservices_prepaid@mastercard.com)
May 3, 2020
Do not use this currency service. My wife went to Italy for our honeymoon and had a multitude of issues with Travelex. We intended to transfer the days budget onto the card instead of the entire duration of the honeymoon, just in case it was stolen. We were never able to do that however do due to some serious issues with the app. I also called multiple times and tried to add funds, but was kept on hold indefinitely and wasn't able to add anything. We ended up using local ATMs. Very disappointed.
8 people found this review helpful
Travelex Central Services Limited
May 5, 2020
Hi, thank you for your review. We're sorry to hear of the issues you experienced with the Travel Money App. We can confirm that we had been experiencing issues with the App following a period of system issues but it now resolved. We apologise for any inconvenience caused in this matter.

What's new

This release contains improvements and bug fixes including:

* New icon
* Security update
* 30 second time out added to T&C's biometric prompt
* Updated upper bound validation to expiry date