Overall, i am extremely satisfied with their customer service. Today, it was the first time using this app and i make a hotel reservation but the progress was delayed due to the verification of payment. Nevertheless, the customer service was patient and helpful throughout the process. Within a short period of time, they have solve my issue and now i am rdy to go for my vacation!! Thank you so much and keep it up!!
Overall it's good. What worries Me is that I have a flight coming up on the 20th of June and my plane tickets are not showing up in my bookings page. I had to dig through my emails for them and it is not convenience at all. I also have hotel bookings that I hope won't go missing on the day of. Please fix it.
This is still my favourite apps for booking flight, hotel or homestay. I have experienced refunding a flight ticket due to wrong schedule. Their customer services help me a lot and my money back after several weeks. Simple but great apps!
Best app for booking in Asia. This has helpful feature as cheapest flight+hotel option. Which really help me. I do hope traveloka could add more option for its hotel search, such as facilities/amenities. Best of luck traveloka!
Don't waste your time booking with Traveloka. The app is buggy and erroneously issue a ticket with the wrong time and they won't take responsibility for this error. Use Google Flights and book directly with the airlines.
Best App. Please allow user to have price alert based on date range and would notify all list all dates that match the budget. Right now only single date is allowed :)
From: Mom and Dad
You’re out in the world now. Buckle down, make us proud! We’ve covered you with:
+ My Inbox: A place to see important notifications from Traveloka.
+ My Booking: Remove old vouchers/e-tickets to keep it tidy.
+ Refund: Now with easier steps and better status updates.
+ Flight: Detailed information on flight facilities.
+ Data packages: Stay connected when traveling abroad.*
And just in case you miss us… email@example.com ;)
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Best travel app for hotel & vacation rental deals for your vacation trips!