Newest patch seems to have solved our login problems so now it is working fine. Good for making sure kids get to school, friends houses, and home. My only request would be able to update the tracker location on demand.
After latest update the app will always crash upon launch. Nexus 6P Android 7.1.1
App keeps crashing/stop working can not log it. Samsung edge 6......very frustrating
Innovative app? what?? The Android app doesn’t support landscape, crashes a lot, the menu button is not shown permanently, I can’t switch between several map view options, and so on (tickets are opened). This is not innovative, this is miserable and awkward!!! Are you aware of the concept of software testing?
UPDATE....as of recent updates and what seems to be a better broadband connection in the NYC area...the device and app are rock solid. The updates have also prolonged battery life by at least 50%. I may get another.... .................................. My TRAX PLAY app crashed today. As described by others, it will start up and then immediately crash after trying to sync. After uninstalling the app and then installing again, the app works again. I have been using the TRAX device and the app for 6 months now in the NYC area (mainly Queens and the Bronx). I find the device and app are as good as the network that it uses. Currently in my area it uses the older AT&T broadband network. Not the best network at this point and the majority of the time it works fine (90%). The 10% that it has trouble getting a good signal is very annoying. I switched my cellphone from AT&T to Verizon for their better broadband signal strength so I'm pretty sure its the network and not the device. My one suggestion for TRAX is to make the battery life longer. It lasts for about 8 hours (when the update frequency is set to 1min) . I would like it to last 12+ hours given that some kids, in the city, commute 2 hours a day to school and also have after school activities. I wouldn't mind a larger form factor if it meant longer battery life. As for other devices, I haven't found one yet that is better overall....BUT I am always looking....
Cannot use since December update. Will crash upon launch. Update: needs to be uninstalled and reinstalled to work after the defective upgrade. Not sure what the update was supposed to fix as creating geofences or opening augmented reality still crash the app on Nougat 7.0. This developer's bug resolution time is disappointingly slow.
Minor bug fixes.