Trek Central

Trek Bikes

About this app

The Trek Central app seamlessly connects with your bike so you can customize motor behavior, track your activities, get real-time range calculations, and use navigation features to figure out where you're going. You'll also get suspension set-up recommendations, service reminders, and more!

YOUR PERFECT TUNE
Use Trek Central to adjust how the assist from your motor feels. Adjust Max Power, Assist Factor, and Pedal Response to optimize YOUR ride. Turn it down to maximize range, get better traction, or make the bike easier to handle on tricky climbs. Crank it up if you want to go turbo-all-the-time. Note - Tuning options vary by model.

TRACK YOUR RIDE
You can leave your phone in your pocket or pack and still get all the data you want from your ride. With Auto Start enabled, all you have to do is start riding, and Trek Central will record all the metrics including distance, speed, elevation, power output, and more. You can also export your ride data to Strava or Komoot, and you can even share your rides to other Trek Central users.

HOW FAR WILL YOU GO?
See how far your Trek or Electra eBike will take you with real-time range calculations. Trek Central shows you how far you can go in each assist mode and will adjust accordingly as you adjust assist modes. You can even find your destination on the Range Cloud map to make sure you have enough battery to get there. Trek Central calculates range using advanced algorithms that factor in not only rider weight and battery capacity, but also topographic terrain data as well as historical rider behavior.

DIAL IT IN
Trek Central provides customized setup recommendations for your suspension settings and tire pressure. Select models like Fuel EXe 9.9 even incorporate Quarq TyreWiz and RockShox AirWiz sensors that let you know whether your pressure is high, low, or just right with a quick glance at Trek Central’s Ready to Ride screen. One-click connect pairs your sensors to your phone automatically when you connect to your bike.

*Please note that the Trek Central app currently only works with Trek and Electra eBikes equipped with TQ, Hyena or BEP motors.

Find Trek Central FAQs here - https://www.trekbikes.com/trek-central-faq/

Having trouble? Contact our support team for assistance at [e-mail]


Learn More: https://www.trekbikes.com/trek-central/

Ratings and reviews

Edit: I ended up needing to bring my bike back to the shop where they worked with Trek to update the firmware and serial numbers. After that, the app is now connecting to my bike. Original: I am trying to use the app with a bike I just purchased. It seems like the bike should be compatible, but it is not connecting to the app. The bike I have is the Trek FX+ 2 which seems to indicate it's compatible. The app finds the bike, tries to connect, then errors out and says unable to connect.

The app doesn't stay running in the background unless I turn on the charge level notification feature. That's good enough for me, with the exception of two issues - the notification is always late, and the app uses my GPS at all times, rather than just using it in the map/ride recording sections of the app. It makes background running impractical, since the constant GPS use drains my battery.

I recently acquired this e-bike and was eager to explore its features, particularly the app meant to improve my riding experience. Unfortunately, the app has been inconsistent and often struggles to connect with the bike, leading to significant disappointment. Despite my attempts to fix the issues, it still doesn't function properly. Although the bike itself is impressive, the app's inability to deliver on its promises has left me feeling unsatisfied.

What’s new

Battery Settings - We've introduced a user-friendly section for customizing your battery and charging preferences. You can now easily access battery health information and optimize your charging experience.
Optimized Charging, Extended Life, and Long Term Storage Modes - We're introducing new battery features designed to help you maximize your bike's battery life. For select Trek/Electra eBikes.
Password Manager Fix
Misc. bug fixes and enhancements.