GymMaster Member Portal

4.3
1.32K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Now it’s easier than ever to plan your fitness sessions alongside your schedule. Book fitness classes and PT sessions on the go, keep your profile up to date and manage your memberships all within the GymMaster app

VIEW CLASS TIMETABLE
Easily view your gym's full timetable in real time. You can see who's running the class, whether the class is full and quickly secure your spot with the push of a button.

MANAGE YOUR BOOKINGS
As well as booking classes, you can easily schedule a session with your personal trainer. You can check in on future bookings and make any changes as needed.

UPDATE YOUR PROFILE
Keep your contact information up to date and choose your own profile photo.

NOTIFICATIONS
Receive push notifications from your gym to alert you of upcoming bookings and other club events. View a full history of these communications in app so you never forget an important message.

WORKOUT AND MEASUREMENT
View your workout regime and conveniently track the progression towards your body goals.

Please note that your club must use GymMaster's club management software to be able to use this app.
Updated on
11 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
1.3K reviews
Kellie
16 June 2024
I've always liked this easy-to-use app but for the last couple of weeks I haven't been able to sign in, rendering it useless. I miss being able to use it to check in, especially, along with the calendar feature. Additional: When I try to log in it says I have the incorrect email or pswd but I can access my online account just fine so that is not the problem. I have tried resetting the pswd and I also uninstalled/reinstalled the app but that didn't fix it, either. Thanks for the help!
5 people found this review helpful
Did you find this helpful?
GymMaster
17 June 2024
Hi Kellie, this sounds like the app isn't connecting to the Gym database correctly, are you able to see what the app says if you try to use the get my login option instead of just trying to login. If it looks like it's still not working from there I would recommend checking in with the Gym as it sounds like that might have a setting turned off
Mac Patel
25 April 2025
my friend recommend me, Richmond location, went there, ask for trial, the guy at reception desk charged 31$ for trial. while the guy who recommend me told me it will be 3 days trial free and he got that as well before going for 1 month subscription. I end up paying full month which is 75$ and joining club is 50$ because for 1 day trial is almost half of monthly subscription. I am canceling services next month. they just looking to take your money nothing else. better find some other gym.
Did you find this helpful?
GymMaster
14 May 2025
As we are the software provider and not the gym itself we can't really control this sort of behaviour, we'd recommend bring this up to the gym in question as we are just the management software the gym is using.
Mike Neumann
12 March 2025
Hi, since about 9th March I only get a black screen when logging into the member portal app. I have tried uninstalling and then reinstalling many times without success. I had the latest version of the app. Can you please advise.
1 person found this review helpful
Did you find this helpful?
GymMaster
20 March 2025
The team has pushed out a potential fix for this that should be available within the next 48 hours, when you see the update is available please update the app as this should resolved this issue.

What's new

Account credit is now shown and can be used for bookings
Photo / Photo id can now be included in the casual booking process
Various chat fixes
Allow popups to be swiped away
Fixes bug with Open hours showing incorrect days
Popup notifications also show in Notification Tray when the app is open
Various dark mode fixes