GymMaster Member Portal

4.1
1.42k reviews
Content rating
Everyone
500k+
Downloads
Content rating
Everyone
Learn more
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About this app

Now it’s easier than ever to plan your fitness sessions alongside your schedule. Book fitness classes and PT sessions on the go, keep your profile up to date and manage your memberships all within the GymMaster app

VIEW CLASS TIMETABLE
Easily view your gym's full timetable in real time. You can see who's running the class, whether the class is full and quickly secure your spot with the push of a button.

MANAGE YOUR BOOKINGS
As well as booking classes, you can easily schedule a session with your personal trainer. You can check in on future bookings and make any changes as needed.

UPDATE YOUR PROFILE
Keep your contact information up to date and choose your own profile photo.

NOTIFICATIONS
Receive push notifications from your gym to alert you of upcoming bookings and other club events. View a full history of these communications in app so you never forget an important message.

WORKOUT AND MEASUREMENT
View your workout regime and conveniently track the progression towards your body goals.

Please note that your club must use GymMaster's club management software to be able to use this app.
Updated on
12 Jun 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.39k reviews
Kellie
16 June 2024
I've always liked this easy-to-use app but for the last couple of weeks I haven't been able to sign in, rendering it useless. I miss being able to use it to check in, especially, along with the calendar feature. Additional: When I try to log in it says I have the incorrect email or pswd but I can access my online account just fine so that is not the problem. I have tried resetting the pswd and I also uninstalled/reinstalled the app but that didn't fix it, either. Thanks for the help!
6 people found this review helpful
Did you find this helpful?
GymMaster
17 June 2024
Hi Kellie, this sounds like the app isn't connecting to the Gym database correctly, are you able to see what the app says if you try to use the get my login option instead of just trying to login. If it looks like it's still not working from there I would recommend checking in with the Gym as it sounds like that might have a setting turned off
Dale Ferrel
3 July 2026
I spent at least 15 minutes trying and retrying to create an account just for a day pass. when I finally got to the end (3rd try) there was no submit, continue or any other direction to complete the process. Complete waste of time total POS. By the way, why is suburb a required entry? I don't live in a suburb, why force me to make something up?
Did you find this helpful?
GymMaster
6 July 2026
Hi Dale, We apologise you haven't had a great experience with the app. We do review all feedback we receive and appreciate your comments. I've passed on these thoughts to our development team for review, and to see how we can continue improving the experience. Thanks
Adam
22 June 2026
App locked me out for no reason saying too many login attempts (I just opened the app and am usually already logged in), had to leave the gym without being able to get in. support line was useless
Did you find this helpful?
GymMaster
1 July 2026
Hey Adam, sorry to hear you were having login troubles. If you email our support team and let us know the address you were using and the gym you belong to we can take a look at what's going wrong for you. Our email is help@gymmaster.com. Chat soon

What's new

- Adds gift voucher redemption for class
- Add week-based calendar to services page
- Show list of friends attending group bookings or classes
- Various UI changes to Page Titles, Drawer Menu, Settings, Profile, Book a Service, etc
- Fixes manual membership start date
- Fixes wrong room / equipment options being fetched
- Fixes screen dipping to black on load of the Measurement results page
- Fix membership hold end date not auto adjusting