TripAdvisor is indispensable. I check the reviews every time I travel. Even to the point of pulling away from a restaurant that looked good from the road but had poor reviews. Can't travel without my TripAdvisor!
The site is great but the app is not.
I used the Trip Advisor app whenever I'm in a new city to find the best dining and attractions. I've also found that it's a good place to praise exceptional businesses to help build their reputation as well as give critiques of places that didn't meet my expectations. Many times I've been contacted by places I've reviewed to either thank us for visiting or address concerns we had while we were there.
The information in the app is great to find new places. The UI of the app itself is disappointing. I went to add a new restaurant through the app and it was very difficult and frustrating to do so. The interface was not properly sized for mobile and I couldn't scroll around to reach all of the boxes. I then tried to submit feedback about this problem using the app, but that was also too difficult. It's easier to complain here so that's what I'm doing.
Latest version is a nightmare. UI is appalling. 2 of my reviews that I took ages to write have disappeared completely after failing to update and they're not in my drafts either. My latest review won't upload at all and it makes me jump through hoops after pressing submit. TripAdvisor, you've lost your way and you've lost your focus. Awful, untidy, unreliable and obstructive.
I I'm not happy with app. All mine reviews stored in draft. Contacted support. They adviced to use computer to upload reviews instead if phone. It is frustrating. Then after couple more emails I managed upload reviews from 6 months ago time. But same error to the current ones. And app was reinstalled, it is latest version. Lastly, English version. Will see
Thanks for using TripAdvisor! We bring updates to the Play Store every 2 weeks.
Refined overall design & user experience: Enhancements to navigation and the overall experience including refreshed Hotels, Restaurants, Attractions, Vacation Rentals and Flights screens
Bug fixes and stability improvements
Best travel app for hotel & vacation rental deals for your vacation trips!