Didn't work at all, first time I tried got error code 0, called customer service they said to try it on wifi, or off wifi and if that didn't work to delete and reinstall app. I did all that and now getting error code 5. Called again and they said they didn't know...That what I had already done fixed 90% of issues....Well it didn't fix mine.
Very buggy. Initial attempt to open app results in black screen with nothing else that loads- forced to close the app and reopen for it to fully load, every single time. Tried submitting "Get Dealer Offer" option, but does not give me any confirmation that it went through and still shows the "Get Dealer Offer" button after trying to submit. Makes me think it isn't working and I can't get it to submit successfully. Finally, initial photo I took under the "Personalize it" section was not well lit so I tried to retake. It shows as the new photo in the "Personalize it" screen, but in the summary at the start screen it still shows the old photo. Can't tell if old or new photo is what dealers will see.
Stupid terrible app, malware. This app has absolutely nothing to with selling your car, the only purpose of this app is to get information from your device and sell it to advertisers.
Even though the app itself is kind of cool, the dealer who responded was just what you would expect from a used car dealer -- when I came in for the inspection, he offered less than half of what he had said he would offer via the app. The app makes it easy to identify your car's defects. I thought this was nice because I thought it would help get an accurate offer. That part of the app allowed me to be honest about my car's flaws (paint chips and dings). Still, once I arrived, the dealer cut his offer in half even though there were no additional defects found in the inspection. Don't waste your time with this app because it can't stop the dealer who offers the "winning" bid from offering a bogus teaser and then wasting your time.
Why do I have to take the photos inside the app? Why can't I pick photos that I've already taken? I took photos to list it on other sites that are great but I can't use them with this app because I can only use photos that I take at that exact moment. This is a really bad design idea.
Waste of time Long process to follow and then nothing. No way to get any status updates. I got no response from submissions 2 weeks apart.
TrueCar Sell can now scan 2-D barcodes in addition to the more traditional 1-D barcodes; additional minor bug fixes and improvements.
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