Zapp – 24/7 Drinks & Groceries

4.8
1.26K reviews
100K+
Downloads
Content rating
Mature 17+
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About this app

Zapp delivers what you want, when you need it. Your favourite drinks, snacks, fresh groceries, ice cream, pharmacy, baby, pet essentials - and so much more. Delivered to your door in minutes, 24/7.

Cupboards looking empty? Shop thousands of your favourite foods and groceries on the app. Craving something sweet for movie night? From chocolates to popcorn, get local and fast delivery. Run out of drinks and mixers? Zapp it 24/7.

Zapp is available in Central London. Check out tryzapp.com to see if Zapp is in your neighbourhood.

Follow us on Instagram @tryzapp.com

Zapp’s most loved products:
Mineral water
Drinks & mixers
Fit to fly Covid-19 lateral flow test
Eggs
Toilet roll
Laundry detergent
Fruit
Pizza
Fizzy drinks
Juice
Updated on
Sep 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.8
1.26K reviews
Nefeli Tesla
October 1, 2022
Please don't think that you can order something and get it within the time frame estimated by the app. 90% of the time I had 20-30 minutes delivery times, then had to wait 2 hours for my order to be "cancelled due to unforeseen circumstances". And of course I didn't get my money back, I was refunded in Zapp credit to use in the next order that would never arrive. Instead of wasting your time here, use Uber Eats who have a fast and reliable service.
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Vahan Hovhannisyan
July 27, 2022
Zapp can be useful, except that when my order was missing an item (ice cream) their customer service responded with we believe your item was delivered. Clearly there is no way of proving that I wasn't trying to get a new free ice cream, so all I can do is warn others and delete the app. Also, the report issue functionality doesn't seem to work (although it does say your request was submitted) unless you submit a form afterwards.
7 people found this review helpful
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Olivia Daly
July 12, 2022
What happened Zapp? Customer service, great. Refunds when there were issues, perfect. Used to all come within 20 mins, less even (I live a 4min drive from a Zapp hub). And used to have free Candy Kittens. Now regularly drops to within 45 mins, sometimes closing orders due to high demand, defeats the purpose of the app. Considering I also live a 5min drive away from a Gorillas hub, which said it would take 6mins and took 5 instead of 'within 45 mins' and you can add favs, I'm switching.
9 people found this review helpful
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What's new

We update our app frequently to improve your Zapp experience.

This week's updates:

- Fixed minor bugs to improve the reliability and performance of the app
- Improved general performance

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Your feedback is essential to continuously improve the customer experience.