Can't change "preferred clubs". Frustrating. Tried app for 1 week; awful, cant change member status, payment, etc. Cant communicate with company; cant email.
Keeps logging out. I have to keep resting my password, for that you need the keytag # which I then have to ask for at the front desk. So they don't scane and I cannot keep account of my workouts. When scrolling around, exploring the app, if you look at something like the class schedule and arrow back, it kicks you out of the app and you have to go find your way back in. It's useless.
Crashes all the time
Booking classes in the "Elite" locations are not warned in the app, that it must be paid for. If the member will be charged $20 for entry, they must be told when booking. Especially when missing a class costs $5, so after checking in, you realize that you'll be charged. That's a terrible lack of transparency. Just like how users are blocked from booking classes in Astor Plaza, or are told to Purchase from BFX locations, that must be made apparent. I would like to ask for a refund, since clearly this was an oversight.
Keeps dropping my Sunday workouts in the check-in log. They randomly come back or drop off, which changes my weekly total vs. goal.
The app won't even load. Every single time it crashes on startup. Reset phone twice. Re installed app 4 separate times.
This version contains bug fixes and improvements.
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