TwinStar Mobile Banking
4.5star
3.5K reviews
50K+
Downloads
Everyone
info
About this app
TwinStar Credit Union's mobile banking app gives you all the features of online banking with an improved look and simplified interface. Manage your banking from anywhere, anytime with our secure mobile banking.
Key features:
- Check your balances
- View transaction history
- Transfer funds between accounts
- Link your external accounts
- Set up and manage alerts
- Deposit checks
- Pay your bills
- Secure login with multi-factor authentication
- Log in with Biometrics
- Contact a member service specialist
- And more…
Key features:
- Check your balances
- View transaction history
- Transfer funds between accounts
- Link your external accounts
- Set up and manage alerts
- Deposit checks
- Pay your bills
- Secure login with multi-factor authentication
- Log in with Biometrics
- Contact a member service specialist
- And more…
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
3.4K reviews
Osmanthus
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December 13, 2021
As like with other reviews, I really miss the functionality of the original app. The new one is confusing and hard to navigate. Especially when you are trying to do a transfer and you can barely touch the button at the bottom because it's almost entirely off screen. This also applies to the confirm button which is even worse. I also really miss being able to see pending deposits which gave me an accurate time to plan for it. Lastly, I miss the original layout and colors.
11 people found this review helpful
TwinStar Credit Union
December 13, 2021
Hi, we are working to improve the experience for our members, and really appreciate the feedback. This has been shared with our design and members experience teams. One idea to ensure you know when your deposit arrives is setting up an alert to inform you. We know its not the same but the only thing we can offer as a replacement.
Jacob Jones
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September 20, 2021
The recent "upgrade" to the mobile banking app is a massive step backward, both in functionality and appearance. The app is incredibly slow, especially compared to the previous versions, and many key features that I used to rely on and still really need are either completely gone or not functional. As for navigation, the layout is poorly designed and difficult to use, which is not helped by the speed. Overall extremely disappointed; why fix what wasn't broken? Here's to hoping for more ATMs.
32 people found this review helpful
Madi K
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October 1, 2021
Old version was better, sorry! This one is very busy looking with small text, difficult to read. The grey text is also difficult to read, and I am a younger person with stronger vision. I also miss the feature where I could see how each transaction affected my total dollars. Made it easier to track for potential fraud! Now I have to do the math myself. Hopefully there will be more updates with improvements.
32 people found this review helpful
TwinStar Credit Union
September 21, 2021
Hi Madi. We are always looking to improve the experience for our users, and really appreciate the feedback. We will share this with our digital banking team. There will be more updates and improvements, thanks to specific information like yours.
What's new
Here's what's new in our latest update:
- Enhanced user experience on mobile by concealing the bottom navigation in setting pages (e.g., Paperless statements, Two-factor authentication devices, Manage recipients) accessed via the "More" screen, and other enhancements to make banking easier for you
- Enhanced user experience on mobile by concealing the bottom navigation in setting pages (e.g., Paperless statements, Two-factor authentication devices, Manage recipients) accessed via the "More" screen, and other enhancements to make banking easier for you