This app only has two jobs to do: show my balance and take my payment. Payments haven't worked for months. The 2Degrees helpdesk people seem disbelieving of this fact, despite screenshots and the long trail of similar complaints below.
Two degrees are you listening? You see all the negative reviews right? So what are you doing about it? Sorry but I'm adding my two cents to say I haven't been able to update cc details or make payments from the app. Good for balances and that's all.
I WANT THE WIDGET BACK AND SO DO OTHERS. IT was the easiest way to access this app and you could see your balance at a quick glance. You get 1 * for creating the app. I will also give you a second * for listening to us and putting the dates that our $$ credit ends. However WHERE IS THE BALANCE WIDGET? NOBODY WANTED IT GONE except you guys. AND finally but not least a warning txt approx 5 days before or maybe on a Monday that our credit runs out this week or some other reminder would help us lower income people to budget a lot better. There is nothing more frustrating than credit finishing with no warning the day after payday, then we end up paying for time that we can't use, As we have no access but the credit when we buy it goes all the way back to the day your credit dies. I understand that is price we pay for carry over combo but if we don't get a warning b4 payday that our credit is coming to an end as lower income people, we won't have the money to top up.
Ok for balance and top ups. Can be tricky to manage multiple phones especially if you want that phone to access the app also (seems to get settings mixed up as does not remain independant)
Rubbish app. Can't update my new credit card details and even harder to navigate around their website. And don't even bother to call them as you will be on hold forever too!
Nothing about this app is thought through in any useful way. I have no way to tell when my monthly data kicks in again... I can't contact 2degrees from it... They can sell me all sorts of things, but no actual practical uses for this app. Don't bother downloading.
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