Functional? Glitchy? For months the app (when it works) has been showing the wrong ward for my location. (Using old ward map??). Today, to resolve that, I deleted and reinstalled the app. Now it says that I am outside the city. I am at least 3 miles inside city border. These errors don't make me confident that reports are being directed to right department. Also, immediately after I entered a report via this app,the report tracker said that my report was entered 59 minutes ago, Now it says entered 45 minutes ago. Glitchy.
It will not let me create a report, just hang. Location says null. Worst app I ever installed on my phone.
7/17 update You might get more people to use this app on their MOBILE phones if it didn't require you to enter 10 pieces of info that each take at least 3 taps. If you're running, biking or driving you don't have time to use this app. I'd forgotten why I'd removed it from my phone. Just streamline it. You have my location. Just let me click graffiti, add a photo, and be done with it. It doesn't do any good to ask what surface graffiti is on and its height of no one bothers to report it because the process is so cumbersome. Update. Still inadequate. Takes too long to enter info. Needs more categories or at least "other"when submitting requests. Downloaded last week & tried to report water gushing out of a sidewalk in one neighborhood and water trailing from a park water fountain over the sidewalk to the sewers but no category to report these problems. With as much flooding and breaks in Victorian-era water mains as Chicago has a category for water problems is a must.
App constantly crashes. Cannot load photo or finish repirt
Well 6 weeks and still no response on my reports, What do except from an application owned by an alderman from Chicago No work
Useful app for the Chicago city dwellers Quite simple way to submit 311 reports. I did use it for graffiti report and the graffiti was removed quickly. Also very responsive customer service. I had a problem with removing the ads on my phone and it was quickly taken care of.
What's New in 3.0.6:
★ Fixed an issue when capturing a photo with your Report.
★ Any further issues.. please delete app and reinstall.
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