My Civic Utilities

89 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

Driven by the desire for instant connection to important information, MyCivic Apps harnesses the power of mobile devices and cloud technology to strengthen cities and improve communication, while also creating an eco-friendly solution that reduces paperwork, enacts change and limits time spent waiting in lines at city hall. MyCivic Apps is the first all-encompassing platform to offer 100 percent customizable tools that extend far beyond Google, 411 and 911 by enabling one-on-one communication with local civic leaders, legislators and more.
MyCivic was created with additional features that lighten the workloads of and streamline processes for local governments, businesses and organizations, while making communication more convenient and enjoyable for city residents and visitors.
Use the Utility Billing section to manage your utility account, check consumption, and make payment right from your phone. Stay informed with notifications tailored to your preferences.
Driven by the desire for instant connection to important information
Updated on
Sep 22, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

89 reviews
Justin Schwartzbeck
June 19, 2024
As others have stated, the app simply does not work. I was able to log in, but couldn't add a utilities account. It just times out. I was able to add it from the web UI, and then clicked it in the app, but then it just disappeared again. The app needs a serious development overhaul.
8 people found this review helpful
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Zombie Saint
December 11, 2024
Worst billing app ever. I have never been able to sign into this app without having an issue and I've had it for 3 years. Now today, I sign in, it tells me I've been signed out immediately. I sign back in, click utility billing, says i don't have a billing account even though I do. Try to reconnect billing with app, pops up again that I'm signed out due to inactivity even though I just clicked the button. Everything I click on billing it logs me out and I have no option to re link bill
1 person found this review helpful
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Nancy
January 23, 2025
My utility company now makes me use this app to pay online, but everytime I try to use it, I get a "something went wrong, try again later" page. This is my first time using it, but thanks to this non-functional app, I can no longer pay on line, and now I have to go into their office to make my payment on time. I recommend paying through your bank's bill pay function if you have that option, because this app is worthless unless you need something to scream at.
2 people found this review helpful
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