Bradley Canyon
- Flag inappropriate
- Show review history
Update: with the latest version I am getting reasonable updates on the school bus. And the communication with the app developer has been very good. Giving it a 4 star because the bus doesn't show up on the app/route until about 10-15min before it arrives. Maybe due to the bus driver not checking in before the route begins? Original review: Pretty horrible. Our school switched to this app recently. It hasn't worked once. Live updates sounds great but I'll take the manual updates that work.
7 people found this review helpful
Tyler Technologies, Inc
February 22, 2024
We are sorry to hear this! If you want to leave us more info under the "Feedback" section in the app, we'd be happy to get in contact with you to resolve the issue.
Ashley Hartman-Klein
Since the moment it was downloaded, it hasn't worked. I click login it opens up sign in outside the app, I login in and it brings me back to the app say login or sign up. When I clicked send a verification code and put the code in, it says no account with that email, when I try signing up with THE SAME email it says there's already an existing account with it. I've tried uninstalling and reinstalling all permissions are accepted and still an endless loop useless app!
6 people found this review helpful
Tyler Technologies, Inc
April 10, 2024
We are sorry to hear this! If you can't get into the application, please try to complete your account setup through the website https://myridek12.tylerapp.com. If you still have issues with your account, please email us at transportation.support@tylertech.com.
Daisy “Lei”
- Flag inappropriate
- Show review history
It's better then the other one I downloaded before but this one still sucks. I looked on this app to see where my bus was at since I got combined with another bus and showed where it was at, but when I went back to the "bus location" option on the side, it completely shows a different bus for some reason that's not the bus I'm riding, and it makesbot were you can't see where your bus is even at on the map so you have to know when your bus gets to the stop
Tyler Technologies, Inc
May 7, 2024
We are glad it's an improvement, but we would like to make it better! If you want us to help out, please hit the question mark in the top bar so we can get in touch!