Is cancellation fee always charged to the customer? Even the cancellation is caused and made by the driver? I know it still can be cancelled by customer but why you waste his time for somebody else's mistake. Sometimes i just paid the fxxking fee and don't want to waste my time any longer. Fyi, i never cancel my trip unless the driver is asked me for and for a really good reason.
Dear uber, please note that some drivers are giving less than 5 stars to riders just because their own ratings are below average. Please tell me how do I report such things through the app. Please expand the list of standard issues to cover the small tricks played by the drivers
Discusting app the drivers are mopsters that just try to charge cancellation fees. Used it once and never again the prices are also inflated by a mile. Do ur self a favour and avoid money grabbing drivers who will allways choose lingest path and like i said will try to get cancelation fee over inflated journey price.
Didn't get notified that the rates of uber were rising. I guess they thought they could do it on the sly. Surge pricing is way too expensive, may As well catch a cab. They promised 40% cheaper than cabs it is all lies. Use to be a good system but now just out for money. The navigation they use is bad. You type in an address and most of the time they end up on the other side of the road with no way to make a u turn. Waste of time and money.
Pathetic support by Uber. I had an issue with fare since almost a month and every time I lodged a complaint about the same issue, my issue was marked resolved and closed without actually resolving the issue. I am not sure if there's an actual human being reading these complaints or some computer program, in either case, their support is pathetic. I enjoyed an amazing service from Uber for almost more than a year, but their automated support was what disappointed me big time. There's no number where you can call and inform about your issue. I am never coming back to Uber again
Imagine...you in other country. You need Uber. After ordering coming some stupid error that they need to confirm email address.Or you number...yes. you use local sim not associated with account. So no UBER...idiots. make it more dificult, put extra passwords, confirmation links. Hope they going to ban you in other countries.
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