App is good.. but the service provided by the driver is unprofessional.. i have been fooled thrice.. i could not reach out for my first problem because there are only fixes option of complaints where my category was not even mentioned.. And from the second and third problem caused by the single trip only one was being solved. I wish professionalism can be maintained.
They have the absolute worst customer service. Trying to get even the simplest issue fixed is difficult. They are lazy with how they hide their contact info. No way to call. No way to have a conversation with a real person. Pathetic
Uber drives are now very much unprofessional. Many times they denied to pick up during peak hours. Many times they took too long to pick up while app shows 5 minutes, they don't even come in half an hour after booking.
Very bad service. One time i booked in Old Delhi railway station i was waiting there 1 hour n suddenly they hv cancelled my ride. And the show me 50 rs charge for half ride.
I forgot my password. Then I followed the link to recover that. But I am not getting proper response about my password recovery. Cabs service is absolutely good. No doubt. But such a disgusting server part!
This 5 star is the service I received before today.... But you all gotta read this... It was terrible Worst driver I had ever experienced so far.we just requested for 2 minutes to stop by so that I can get something on the way trip, but I was so shocked to see the driver reaction. He was behaving very rudely with us. We had a long argument and the driver even asked me to get down off the car. I just asked for two minutes guys. Hahaha the driver said I have to pay fare double it was actually shown. Such was the service provided by him. This was my first time experience with such mannerless and shameless driver ever known.... I have been using uber service for quite long now but I'm sure this driver is definitely gonna pull your uber company to knee... Thanks
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