The new app with its numerous updates hasn't solved the real time cab location update feature. So, even now if I book a cab, the ETA changes but the cab location on the map remains where it was right after booking it. To find the updated location, I've to clear the app from the recent apps list and then relaunch it again. But it just shows the updated location at that particular time, after relaunching it, and the cab icon stil remains frozen at the new location. Is there ever going to be a resolution for this? Your competitors are doing a much better job in this regard.
the new update is pathetic. They've tried to make it idiot proof and more interactive but lost the simplicity. I liked the previous version better. Secondly, my payment through card cannot happen as the web authentication page does not display in full making it impossible for me to enter the otp. Not gonna use the app and the service till you guys fix this. 5 stars for the previous version and the cab service. 💩 For this one
Worst management by Uber I have booked a ride from Vizag to Sarpavaram(Kakinada). Distance about 150 kms. Driver came but he was ignorant about the distance. He said he wont come that far. He called the Uber employee he too did not respond properly. Pls dont use this app. Im uninstalling this app. F**k off UBER
With the new UI you can no longer see the surge charge, meaning you don't actually know if your usual ride is going to be £9 - £10 it usually or if it's going to cost you £30-ish. Also basic UI change strategy, is small incriminatal changes to avoid alienating the user. And never do what the guys from Pied Piper did.
The new maps have stopped showing building names. While making booking from a new location it is difficult to determine if the pin is at the correct place as building names are not shown. Riders and drivers are finding it hard to explain route due to this if driver is not sure about location. The cab location is not getting updated frequently making it difficult to track.
I love using uber but I'm currently having a problem requesting rides. When you open the app it only shows a zoomed out version. So it's not giving me the option to choose "where to". Please can you help me with this issue. As I'm not sure what to do as uber is basically now not working.
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