The new app with its numerous updates hasn't solved the real time cab location update feature. So, even now if I book a cab, the ETA changes but the cab location on the map remains where it was right after booking it. To find the updated location, I've to clear the app from the recent apps list and then relaunch it again. But it just shows the updated location at that particular time, after relaunching it, and the cab icon stil remains frozen at the new location. Is there ever going to be a resolution for this? Your competitors are doing a much better job in this regard.
Contact email ID Dear Uber, what happened with your Android Nougat version! Is your development team sleeping! Can't able to book a ride for my old aged Mom & Dad. They r now in Mumbai for treatment purpose. In Marshmallow version all things are easy to use so what's happened to your Nougat version? Please provide an proper version or update or email ID to contact!
the new update is pathetic. They've tried to make it idiot proof and more interactive but lost the simplicity. I liked the previous version better. Secondly, my payment through card cannot happen as the web authentication page does not display in full making it impossible for me to enter the otp. Not gonna use the app and the service till you guys fix this. 5 stars for the previous version and the cab service. 💩 For this one
I am user for 2 years. I couldnt find my past trips what i had taken. Also you guys dont have a customer care contact number. It was a awesome app, but from one week i m facing this issue no one from ur side is hepling me out..
I ordered UberX at night in Jakarta, the driver asked me to cancel his order because on that time it was difficult to find another passenger, so he said that I would have used Uber black. On the way, he said that he wanted to bring me without registering me as passenger on Uber app because it was tricky. Suddenly he invited me to go with him to Bekasi, or Ancol beach and go home after two hours. I refuse him, but he insisted. At the end, he bring me to my home but saying that someday we should meet.
I hate that I have to carry cash to be able to tip. I don't carry cash often, and it is nonsense that they don't allow tipping through the app. Not only do they not allow it, they tell us not to tip. Really? If I am going out and getting a service, I tip. I have asked a number of people, and some thought that all rides automatically added a tip, which appears to be disinformation spewed by a company that apparently treats its drivers as badly as it does its other employees. I think I will stick with Lyft instead.
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