terrible app，unstable under weak network，no more trust！！！ I USED 2G TO CONNECT UBER，THE CREDITCARD IS MISTOOK TO BE ADDED TWICE AND CHARGE ME TWO 1.5DOLLAR. THIS IS DEFINITELYWRONG FOR UBER CALCULATION. IT IS STUPID!!! AND WHEN I CANCELLED A REQUEST IT STILL CHARGED ME. OBVOUSLY I DID NOT USE ANY SERVICE FROM UBER. I DO NOT UNDERSTAND WHY UBER CHARGE ME?? IF THE FINAL BILLS ARE DETERMINED, I WILL REPORT THIS STUPID THING HAPPENED TO ME!! BY THE WAY, MORE RIDULOUS THING IS THAT WE CAN NOT TALK TO UBER DIRECTLY!! IT SOUNDS TERRIBLE TO ME BY NOW!!
ETA is not accurate at all. App is nice, but they have to work on ETA accuracy, time shown is useless and misleading.
Doesn't work in Asia Most of the time it just says 'requesting...' for 15-20 min, never finds a driver. In the 20 times in the past few weeks in Shenzhen, Guangzhou, and Shanghai where it DID find a driver, the car just stays where it is and the time to arrive gets longer and longer. Then after waiting 20 minutes, if you cancel it a few times, they close your account. No way to report to Uber that the driver never gets closer. Drivers don't know how it works like the US drivers. Also, can't put in an address in English.
Hi, Yesterday I booked cab with Name Shivaraj not remeber his Car number but its was Toyata Etios. He is a Fraud, Con Driver. What he has done is .. stop the trip on 3kms and take it us to the airport and there he done something with his mobile that mine, my husband and his own internet is stop working and even airport wifi also not working. His app was not opening and also Yours receipt comes late which is showing Rs88 only. You only see.. its 37.91 km distance for the airport and on 7pm we started ,end on 8 pm and the receipt is coming of 3 kms with 88 rs and he has taken 600Rs from us and we had given just because we are getting late. Please check out on this Driver he is big Fraud and you are going to lose your customers. Regards, Shaivi
I won't work with my credit card I put in my credit card information and it accepts it every time. Then when I try to request a ride it says my credit card has been flagged as invalid. Please get this fixed, I would like to use the service
Timing is bad App needs to be updated, so that the Uber app will tell EXACTLY how many minutes the driver is away. For example, it will state that the driver is 10 minutes away, when the driver is really 3 minutes away, then the driver text or call me and say they're outside. The app doesn't even give a notification sometimes when the "driver is arriving" .. Please fix !!
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