I love uber its so cool. Its a great and cheap way to get around. Either you want to get around in a standard car or a high performance vehicle. A lot of my family is an uber driver. Its cleaner better than taxis. Also for the drivers the money is not laid around it automatically goes to you bank account so you get all the money you earn. And now there working on self driving cars and i am a big fan of tesla so i am EXCITED. I have lots more to say about this convenient app!
I wanted my money back for cancelled ride, but they only gave me a credit. Unacceptable. I admit, first time user, I was naive when I requested ride that it would pick me up at my current location (was couple blocks away), waited expecting driver to come to me, didn't happen. So I cancelled. Charged 5 bucks. I try hard to not do business with companies that I believe steal from me.
Hard time creating account after downloaing the app. Could not enter old account I had and was forced to do so using facebook to enter my mobile phone number for an sms that did not arrive. They shouldn't force account creation upon downloading the app, the user should have the choice to check the app first.
I love the service and I use it on a daily basis. But I HATE this nee version of the app, please check it and develop one like it used to be. This one crashes 9 out of every 10 uses, it's slow, and as user I always have uncertainty if things are working or it's just another freeze before a crash, prior to need to submit thes service details again.
The app needs to work on giving accurate pickup location to the driver. It is very common that ur pickup location is shown wrong to driver and he is unable to reach u. 2nd it must give option of saving multiple locations. Right now there r only 2; home and work. The map also needs to be turned user friendly like google map. Another issue is the selection criteria of cars. You never know what type of car will be depatched, a suzuki mehran, a suzuki bolan or Corolla. U should maintain some standard.
This is the slowest app in the world. Startup time of this app too slow. Too much time takes to load the app also frequently app update did not help to optimize the app to making faster respone on slower phone and normal phone. The new fare system really sucks. Now uber getting costlier than before This app drains battery too much **** Worst app ****
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