The new app with its numerous updates hasn't solved the real time cab location update feature. So, even now if I book a cab, the ETA changes but the cab location on the map remains where it was right after booking it. To find the updated location, I've to clear the app from the recent apps list and then relaunch it again. But it just shows the updated location at that particular time, after relaunching it, and the cab icon stil remains frozen at the new location. Is there ever going to be a resolution for this? Your competitors are doing a much better job in this regard.
Contact email ID Dear Uber, what happened with your Android Nougat version! Is your development team sleeping! Can't able to book a ride for my old aged Mom & Dad. They r now in Mumbai for treatment purpose. In Marshmallow version all things are easy to use so what's happened to your Nougat version? Please provide an proper version or update or email ID to contact!
the new update is pathetic. They've tried to make it idiot proof and more interactive but lost the simplicity. I liked the previous version better. Secondly, my payment through card cannot happen as the web authentication page does not display in full making it impossible for me to enter the otp. Not gonna use the app and the service till you guys fix this. 5 stars for the previous version and the cab service. 💩 For this one
I used Uber all the time and with the most recent update you have changed the GPS that the drivers use. It now tries to route the longest way distance possible to hit me with the biggest fair. I noticed this change when I had to start instructing drivers because your GPS system changed. I will stop using your app for a different company because that is as corrupt as it gets. Take care of your customers and your drivers or you won't have a business
With the new UI you can no longer see the surge charge, meaning you don't actually know if your usual ride is going to be £9 - £10 it usually or if it's going to cost you £30-ish. Also basic UI change strategy, is small incriminatal changes to avoid alienating the user. And never do what the guys from Pied Piper did.
I looked to schedule a 5 mile trip from Irvine Spectrum to Foothill Ranch. Uber showed the Alton parkway route for $5.54. Then it automatically rerouted through two toll roads with a price jump to $16.60+. At 8:50 PM. The app will not readjust to the much shorter non toll road route for 3x the rate. Seriously. There was no surge pricing. Sounds like they bilk people living in more costly Irvine.
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