I agree with the user below Ankit where Uber automatically changes the drop off location after accepting it. We then have the update the location again where in the fare changes which is normally double of the original. I had a issue but after a few email exchanges Uber was able to sort it out. Dear Uber please sort out your app locations pick and drop off s Thanks
I have a problem with family member getting a ride. Four different times I have contacted Uber by email. They tell me to do the same steps over and over that do not solve the problem. You cannot talk to a real live person if you have an immediate problem the only way to contact anyone is by sending an email message, then you just get a scripted reply no matter how clearly you try to state your problem. This is just unacceptable.
This stupid app has no option to complain about the delay or any other complaints about the current ride. You can not cancel also, because of delay by the driver, if you do you will be charged. Once I email@example.com, the driver cancelled my booking and left, I was charged for that and these didn't allow me to book next ride unless I pay for that cancellation by that driver. These guys services are not good for emergency and late night rides These people promotions are big blunders
Sometime app shows your car will arrive destination in 4 mins but we call to driver , he told i can' t go please cancle this ride. When i cancle this ride some amount detuct from my paytm balance... If i complaint to uber , No response received fom uber side..
Never ever trust their discounts and coupons as they will anyhow get the cost from your wallet or paytm. Uber share - Sheer waste of time. Bad pre judgment of fares, routes and if anything is going wrong with traffic or path they will enter your pockets to get the extra money out and will never leave the chance.
Very bad, its not even allowing ne to login after i changed my phone. Even tried to login in my old phone but it shows tge same thing that your number is already registered. Also filed a complain but no action is taken against that.. really disappointed
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