Since the new version has come in I have been unable to book cabs either using credit card or payment. Despite lodging repeated complaints nothing has been resolved. If Uber claims that it's a cashless app then it should be able to provide that service...why would u force the customer to pay cash everytime
It was good in the beginning but as soon as it realised that I use this app frequently, they started showing long routes for my ride and if I ask the driver to take the shortest route possible, it will still calculate the same amount. But if you travel even one more km they will charge you extra for that. Clearly deceiving and disappointing tactics.
I would have given 5 stars for my first few rides but uber you have seriously ripped me off with that last ride. Once I was out of the car and done with the ride, the app wouldn't show the ride being ended so I had to cancel so instead of paying $7.71, I had to pay $9.06. I'm disappointed in this. I already placed a compliant. I'm afraid to even use you guys cause I don't want to be screwed over again.
Great service. Cars and drivers are mostly well maintained. Would love to see UberEXEC and Uberblack in bangalore. The competitor ola cabs now has the premium cars available. The app is becoming bad with every update. Issue with payment using the card. Unable to enter cvv when the app asks for payment while cooking the next ride. Issue with driver location. The app isn't showing real time driver location. Sometimes the app shows completely wrong location of the driver and sometimes it doesn't show the location at all. Once my driver was showing up in a completely different country for some reason. Some real major issues under the hood in the app that needs looking into.
I set up this app before and used it sometimes but I uninstalled for a while and now I can not use it because it said my passwords were not correct. I tried to enter my email, too and it said my emai was not the one I used to regist.
UPDATE: had to drop it a star because I can no longer see the option to schedule a ride in advance. Is it gone or just in a different location??? Love using uber when I'm out of town or need a ride in town and I didn't use my own car. Lots of different options for car types. Can see the wait time for a ride and the estimate for the price before the ride.