There is no feedback option in the app. If I have some queries how can reach Uber? I cannot change default payment option. The process shown in the Help section doesn't at all help. I could find the "Home icon" and even the "Personal" profile. However after some juggling i managed to create a business profile, after which suddenly my home profile emerged from nowhere. And i am not sure if anyone from Uber reads this😏
New UI is not at all good. Previous was better 1. payment option automatically change to cash, which is worst. 2.First payment is shown and then it asks for pick up location . Since price is different in case of home, and main road, what of I want to book cab from main road when I am at my home? In That case I will have to pay price from home to drop location rather then main road to drop location. 3.It never caches the map, always start loading map from scratch, which is not good during low internet connectivity area.
Three persistent issues such a very good app.. 1. Location is sometimes not picked arbitrarily. This is despite with WiFi and 4g. 2. Payment options are a mess: although the option of credit card is selected app defaults to Cash. There is no way to change it middle of booking. This is very irrigating.. 3. Payments are stuck. For the last two weeks, payment through credit card are being skipped up after completing the trip and sometimes held without any resolution. There is no way I can make the payment for the completed trip, even in the web portal. This is the most difficult experience.
Great service to use when things go right. When they go wrong Uber has no avenue to file a complaint that is not covered by the canned complaint system. Uber left me standing in the rain because the drivers are allowed to cancel on sight, just try to reach a real person or any response.
I've been having issues with the way this app is showing the drivers my location. It has been inaccurate for about a week now. Used to work really well for me but not anymore.
I m a regular customer of uber. But since few days m very disappointed . my account is been disabled n m not given any reason for that. Kindly provide me a solution as soon as possible for that . its of utmost importance..... Thanks
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!