Very slow, takes ages to load the map and give the option. I like the previous version compared to this. Now a day, drivers cancel the trip after ETA time. And there is just a message from uber saying sorry driver cancel the trip. What is time loss for the occurred, I was standing on road, that too on mid night. And uber become very costly now a day...
Old version was really good. Now in this new version, it is not possible to book a cab for someone else. The old version had a very user friendly feature, that the app displays the list of contacts to choose from, when the pickup location is different from the current location. But this good feature is missing from the new version. I don't know why the developers removed this useful feature. This is very bad.
I want to pre-book an uber van. There is no way to get past the "popular" option (uberx for the time of my trip). I just want to be able to contact someone to ask if we can make an arrangement, but there is no way to do this without social media. No option takes you anywhere near a simple assistance-via-email form. The help option is also useless. Are you not interested in keeping business? We have booked with another service instead now.
This app has become worst now.. There is no customer support.. You can't speak with the customer care person by any means.. All you can do is just request. You never know when the customer care person will respond to your request. In this month I had taken 4 rides and in all the four trips, I was overcharged. When I give a request for the refund of extra amount charged, I get no response. I must really appreciate Ola cabs with regards to their customer response.
Taking rating down as customers also getting rated and it is annoying.. drivers are getting changed dynamically and always late arrival or driver will cancel. Complete waste of time.. Even if map shows the cars around during booking it books the driver who is miles away. GPS location of a driver also not good .. Location Freezes may times... also the latest update app has slow performance .. Same time OLA works better ...
Registered and took two rides and paid by cash without a hitch. Now when I try to log in, the app says there is a problem with my account and cannot log on. I sent my email link to resolve the issue, but no response. Uninstalled and reinstalled using a new SIM & number, new email but still the same result! This is a really bad app. Wonder what's all the hype about???
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!