The new app with its numerous updates hasn't solved the real time cab location update feature. So, even now if I book a cab, the ETA changes but the cab location on the map remains where it was right after booking it. To find the updated location, I've to clear the app from the recent apps list and then relaunch it again. But it just shows the updated location at that particular time, after relaunching it, and the cab icon stil remains frozen at the new location. Is there ever going to be a resolution for this? Your competitors are doing a much better job in this regard.
the new update is pathetic. They've tried to make it idiot proof and more interactive but lost the simplicity. I liked the previous version better. Secondly, my payment through card cannot happen as the web authentication page does not display in full making it impossible for me to enter the otp. Not gonna use the app and the service till you guys fix this. 5 stars for the previous version and the cab service. 💩 For this one
Worst management by Uber I have booked a ride from Vizag to Sarpavaram(Kakinada). Distance about 150 kms. Driver came but he was ignorant about the distance. He said he wont come that far. He called the Uber employee he too did not respond properly. Pls dont use this app. Im uninstalling this app. F**k off UBER
With the new UI you can no longer see the surge charge, meaning you don't actually know if your usual ride is going to be £9 - £10 it usually or if it's going to cost you £30-ish. Also basic UI change strategy, is small incriminatal changes to avoid alienating the user. And never do what the guys from Pied Piper did.
I looked to schedule a 5 mile trip from Irvine Spectrum to Foothill Ranch. Uber showed the Alton parkway route for $5.54. Then it automatically rerouted through two toll roads with a price jump to $16.60+. At 8:50 PM. The app will not readjust to the much shorter non toll road route for 3x the rate. Seriously. There was no surge pricing. Sounds like they bilk people living in more costly Irvine.
I have a Uber customer for over 2 years now. Of late, I have noticed that the price changes automatically. When I book a cab, it shows me x amount but once the trip is completed, it shows a higher amount. Eg. Today, I booked a cab and it was showing Rs. 99. But when the trip got over, it came to Rs. 135. I did not update the destination or made any other changes. Could you explain this???
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