I downloaded the app 2 times but every time I installed the app it does not work properly, it doesn't show the " where to..." Icon as they say ... I don't see any icon where I can book a cab or see fare or anything. I don't even see the pickup or destination icons... Feels so frustrated when we are in hurry and app doesn't work as we hope for... Uninstalling right now
The app has never been worse. It does not use the inputted address, but instead sends the driver to the blue dot regardless. This causes the driver to oftentimes take a wrong torn, tell me they're there when they're blocks away, or like three times this week I cancelled and called Lyft because I was in a building next to a highway, and the drivers tried to pick me up on the highway! Just pay Google maps please, stop trying to use whatever you use, it's making me want to pay the slightly more expensive but better app, Lyft, for the time being.
About half the time I go to use this app it fails catastrophicly. I feel like every other update adds a bug. For instance it puts me in a pay loop now so I can't order anything.
Uber regularly pisses on riders' and driver's rights. No way to get them to deal with issues. They just say "closing out this discusson" and stop talking.
Uber drivers are fine, but the prices so get pretty high, at that point one might just get themselves a nice gift for the amount people potentially pay for one way. Plus the routing system isn't the best.
At the time they didn't offer it so someone entered my email to sign up & eventually owed money so I had to create another email. Had they required two-step email verification then this wouldn't have happened. Weird part is I never received any emails from them prior to signing up. Explained my situation & got forwarded multiple times only for them to tell me there's nothing they can do. For a company that's worth so much, you'd think they'd be able to setup a two-step email verification system.