I'm guessing there just simply isn't enough drivers in my area, either at home or work, because I've absolutely never been able to book anything. It shows cars available but they just disappear. I ended up taking regular taxis which are much more reliable.
All what I want say it so bad updated.Today I backed to use the normal taxis. After i spent half an hour just try to order uber. I think we need a tutorial to learn how to deal and use this un handy app at all. I am happy to spend lots of money on other taxis instead of spend my time ordering uber.
Uber has blocked my account unnecessarily and when I sent them a mail they replied me that I have violated their terms and conditions. Again I replied that what types of terms and conditions I have violated please let me know, still there is no response from them. Also I signed up a new account it is also giving login problem. Such a bad service they are providing. I can't use this due to disable my account unnecessarily. Hope uber will solve my issue.
The service is terrible. Booked a cab, it said 7 minutes. The car came is 20 minutes. Just before the car reached the pickup location, the booking hot cancelled. But still the driver reported and took to destination and then demanded cash payment. This ride does not appear in the rides taken, so effectively there is no record. Totally unsafe. To top it the driver was rude. No clear way to contact Uber in emergency, you are made to go around in circles.
Last evening I booked cab and driver did not came inspite of number of calls. I was getting late for my bus so I have left with no other option than to cancel that cab and book another ride. Shockingly there are extra charge of rs. 40 due to last cancellation. Why shall I bear those extra charges without my fault. Hence please refund my extra charges that deducted.
The new interface is a mess! No- it is moronic! The new uber takes forever to load.. It take forever to tell you what is doing. There is no state (what it is doing info) and no progress info! THe smartphone display makes you think that the app is dead. Two weeks in Chicago and I am confused by the worst app in history! We used to like Uber! Now, ---- they are the Chicago Way - incompetent and corrupt!
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