Thank you for a fast response. However, next time reading before you Cut&Paste a response. I cannot add a payment method... Online tells me I can only add through the app and the app will not let me add one. I guess I'm the only one who can't get this to work Pixel XL. Cannot add payment on phone and the site tell me have to add on phone. Not sure why.
the drive and drivers were really always good had safe journey. I am so unhappy that my payment accepts only in cash and not paytm, even if I continue error is displayed. Very poor support no call center or mail id. Pathatic.
Don't use Uber in Asia. Drivers are quick to confirm your ride then often cancel after you have been waiting. They actually take longer coming to pick you up so that you will cancel on them. Not cool.
Drivers are hit or miss. The other day, I bad a driver show up to pick me up in Toronto. He sat in his car, popped the trunk, didn't offer at all to help with my bags. I opened the front passenger door and the car was a mess. Papers all over the place, cigarette lighter on the seat, etc. I just told him to pop the trunk, I took my bags and told him to keep on driving. I waited another 5 mins for someone else to come.
I fought using Uber for so long as I didn't like the big giant organisation taking over everything - but when you are in a different country and want to get around... omigosh the peace of mind it gives you. They've got me
A small suggestion would be to add a 'share driver details' feature and increase the number of cabs you operate in Kolkata. Another thing to mention would be the language skillset of your drivers, it certainly needs improvement !
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