Very good app. Im happy with the service given by them but option must be available to book cab for someone else. I was not able to find the option to book for someone. Even if it is provided, it is hard to find. If they provide the option then it will be better. So, when we book the cab for others then contact details of cab driver and the actual passengers should be exchanged instead of our contact details.
I guess uber has to understand how pooling works .. for 11 KMS it takes me close to 1 and half hour.. it's ridiculous and we are charged more.. please consider the pick up also matters not only the drop.. when u have so many cabs how can u have such a bad service.. moreover also think of fuel consumption.. come up with innovative ways to help pooling get better.. it's a humble request.. save our time too..
This app has become worst now.. There is no customer support.. You can't speak with the customer care person by any means.. All you can do is just request. You never know when the customer care person will respond to your request. In this month I had taken 4 rides and in all the four trips, I was overcharged. When I give a request for the refund of extra amount charged, I get no response. I must really appreciate Ola cabs with regards to their customer response.
Taking rating down as customers also getting rated and it is annoying.. drivers are getting changed dynamically and always late arrival or driver will cancel. Complete waste of time.. Even if map shows the cars around during booking it books the driver who is miles away. GPS location of a driver also not good .. Location Freezes may times... also the latest update app has slow performance .. Same time OLA works better ...
Registered and took two rides and paid by cash without a hitch. Now when I try to log in, the app says there is a problem with my account and cannot log on. I sent my email link to resolve the issue, but no response. Uninstalled and reinstalled using a new SIM & number, new email but still the same result! This is a really bad app. Wonder what's all the hype about???
One attempt and never again. I scheduled a time of 1240- 1255 with a fare of $23. The driver called at 1242 and I said I'll be there in 5mins, before 1250. Driver canceled and I looked at a new fare of $56 for the same trip. So what's the point of the pick up window frame? I bet drivers knowingly canceled to force users into paying bigger fares. Never again, never recommending.
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!