App is good.. but the service provided by the driver is unprofessional.. i have been fooled thrice.. i could not reach out for my first problem because there are only fixes option of complaints where my category was not even mentioned.. And from the second and third problem caused by the single trip only one was being solved. I wish professionalism can be maintained.
They have the absolute worst customer service. Trying to get even the simplest issue fixed is difficult. They are lazy with how they hide their contact info. No way to call. No way to have a conversation with a real person. Pathetic
Very bad service. One time i booked in Old Delhi railway station i was waiting there 1 hour n suddenly they hv cancelled my ride. And the show me 50 rs charge for half ride.
I forgot my password. Then I followed the link to recover that. But I am not getting proper response about my password recovery. Cabs service is absolutely good. No doubt. But such a disgusting server part!
Once I booked ride I waited for 20 munite after waiting I didn't gets my ride. And I cancelled that but uber charged me also for cancelling. its vary bad.
Payment information confirmation requires scanning of card which doesn't work at all and keeps on flickering without any information displayed about the status. Unable to book as a result of this.
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