All what I want say it so bad updated.Today I backed to use the normal taxis. After i spent half an hour just try to order uber. I think we need a tutorial to learn how to deal and use this un handy app at all. I am happy to spend lots of money on other taxis instead of spend my time ordering uber.
I'm guessing there just simply isn't enough drivers in my area, either at home or work, because I've absolutely never been able to book anything. It shows cars available but they just disappear. I ended up taking regular taxis which are much more reliable.
Uber has blocked my account unnecessarily and when I sent them a mail they replied me that I have violated their terms and conditions. Again I replied that what types of terms and conditions I have violated please let me know, still there is no response from them. Also I signed up a new account it is also giving login problem. Such a bad service they are providing. I can't use this due to disable my account unnecessarily. Hope uber will solve my issue.
I used the new uberpool system and was asked to wait. But it never told me for how long. When I want to cancel since I've waited for too long, and the driver NEVER RECEIVED nor RETURN my calls and messages, I have to pay the cancellation charge. Really? And no customer service online to address my issue? I had to post this somewhere somehow. You're better than this. :(
The service is terrible. Booked a cab, it said 7 minutes. The car came is 20 minutes. Just before the car reached the pickup location, the booking hot cancelled. But still the driver reported and took to destination and then demanded cash payment. This ride does not appear in the rides taken, so effectively there is no record. Totally unsafe. To top it the driver was rude. No clear way to contact Uber in emergency, you are made to go around in circles.
I am trying to update my debit card info so I can use the app. But it won't allow me to. Tried to upload PayPal same response. Of course if u have a problem there's no customer service for fast help. I had to pay 30 dollars for a cab. Smh. I'm pissed
Ride in style with a new Uber app designed just for Android Wear.
- Request a ride even if you don’t have your phone on you
- Find your top destinations quickly with shortcuts to home and work
- Check your driver’s progress at a glance, then get back to the moment
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!