I use to love the app.. it was quick and convenient however as of lately it's been a nightmare.. I placed a huge order from a restaurant.. the restaurant prepared the food in a timely manner.. Uber calls me a hr later n says they dnt have n e one to pick it up.. I attempt to order tonight.. After 45 min of the app stating my food is being prepared, I get a message tht states they can't finish my order. Whether it be the restaurants or UberEats themselves, the svc is declining..
Regular user of the service and had no problems until a fortnight ago when suddenly almost every restaurant disappeared. We even completed an order or a place 5 minutes away and then the app told us we were "outside the delivery area" and then it stopped showing that venue. There is now only one place showing up for our area which makes the app pointless. Thought I'd leave a review here but it looks like they just cut and paste the same response to all of them. Very unimpressive.
Never again will I use this app. Only ordered 2 times. The first time it took my driver over 39 min to find my hotel and then I had to go to the lobby to get the food after giving him my room number twice. My good was cold, ice cream melted, sweet tea was unsweet, no napkins, straw, spoon, or ketchup. The second time they charged me twice and when I called didn't have the correct order. Both timed I was given a refund but what a hassel
Generally a good app. Only bad thing is when I got a notification saying my order couldn't be fulfilled, I couldn't get any more info. When I tapped the notification it opened the app but just took me to the restaurant's page where there was no mention of my order status.
The worst food app ever. Estimated delivery times are a joke. And when the food eventually makes it to your place it is almost frozen. This has happened twice in a row. You are better off with just any other food delivery app than this
I loved this app and then....suddenly nearly ALL of the restaurants in my area disappeared overnight. Restaurants that have delivered consistently over the past year and are less than 10 miles from me are gone! What happened??? We had some inclement weather and in the spaces of two days the app dumped almost ALL of the restaurants it normally listed. I'm not happy. And I'm hungry.
Delivered fast and hot. South Africa's favourite food delivery app!