This app has improved so much. It doesnt crash anymore. I love UberEat and have been a weekly regular (or more) user. Dishes are normally more expensive and there is a 5 dollars delivery cost. But ordering food here is very convenient.
The App itself is great, navigation is seemless and eat to use. However, there is no order verification when placing an order resulting in accidental orders being placed and the only ability to cancel or change an order is by calling. A simple verification window asking "are you sure" would suffice
No ads! Easy to use! Tracked delivery
When you encounter a problem you will see the darker side of Uber. Do you know you cannot ring Uber for help? Just Eat will reach out to you if they notice something strange (like accidental double orders). I opened a support ticket with Uber, 3days later they respond (rudely might I add), don't resolve my issue and mark the ticket as resolved. If you want your takeaway to be convenient or effortless - don't use Uber eats.
I'm giving UberEats 2 stars because every time I order from the app and receive my food, there's always something missing from my order such as a drink or side that I paid for. It's honestly happened to me at least 5 times. I think the idea of a delivery service such as UberEats is great, but not if the customer is always getting ripped off. I certainly wouldn't recommend the app to anyone.
I ordered using uber eats today but the order never got delivered. I was again and again checking the delivery rider location. He was nowhere near my location but still it showed as delivered. As usual, uber customer will takes ages to respond back to my complain. No point in entering this business when you can't provide real time customer support like swiggy and food panda
Users can pre-schedule orders