Review from Michael K
It requires add of a location into the system just to specify an address, awful. It won't take the already added address, gives "[Error occurred] Not found". Can't even see what choices for restaurant without first giving address. Awful. Uninstall.
I m a daily user of uber eats sometimes 3 times a day or mostly 2 times in a day m very happy with them but on 15 dec i have placed a order of rs. 20 nd they have charged me rs. 60 bcz that restaurant have hiked their prices after i have ordered when i m trying to connect to ubereats there is no number for complaint when i deliver them a msg i have not got any reply till yet don't knw wht to do😥
Time estimate is wildly inaccurate. Last time we had an ETA of 8 minutes for around 10 mins or so, then the ETA increased to 9 mins for a while before counting in down in better alignment with reality. It's enormously irritating to be lied to so the rest of the app functionality can only do so much with its UI.
Worst canceling policy. I mistakenly hit check out, mean while I was trying to figure out how to delete I items from my check out list. I could not see any canceling options after placing order, and when I called the support they trying to charge me $12 to cancel plus delivery fee. My order was 17$. Such a rip off. Go spend your $on doordssh. At least you can cancel your order if you make mistake. And at least better customer service.
The app is extremely buggy. You have very little opportunity to cancel the order. Maybe 5 seconds at most. I placed an order once before the restaurant closed. By the time I got sick of waiting, the restaurant had closed. The app informed me the delivery could no longer be made, but my credit card was still charged. Thanks for being unreliable and taking my money. Never again.
I've been using Uber for approx 2 months now. I Only had one tiny problem where my food arrived cold. But the driver politely warned me about the possibility explained that McDonald's was extremely busy and traffic was horrible before handing me my food. This I appreciated because I knew what to expect. I think Uber Eats is awesome, User friendly, very efficient and very useful when hunger strikes, especially during working hours. Thank you for such a awesome app.
It was working perfectly and spent several hundreds of euros using the service with full satisfaction. For some reason, they decided my area will not be delivered during peak days/hours which seems to occur 24/7! I'm unable to order to any of my favourite restaurants I was ordering since several months. Offer a great service is cool but degrading it is so frustrating...