Review from Taylor Walkup
Super easy to use. You can't actually pick just any random place, they have a list, but I ended up trying some delicious new places
First time ordering and didn't even get half of my order. There isn't even a way to rate and when I go to "past orders" it's empty. I need to wait 24 hours for a response from uber, but in the mean time I'm hungry and trying to study for finals. I either have to go without eating tonight, or give up study time and my grades. Ridiculous.
The app is extremely buggy. You have very little opportunity to cancel the order. Maybe 5 seconds at most. I placed an order once before the restaurant closed. By the time I got sick of waiting, the restaurant had closed. The app informed me the delivery could no longer be made, but my credit card was still charged. Thanks for being unreliable and taking my money. Never again.
I've been using Uber for approx 2 months now. I Only had one tiny problem where my food arrived cold. But the driver politely warned me about the possibility explained that McDonald's was extremely busy and traffic was horrible before handing me my food. This I appreciated because I knew what to expect. I think Uber Eats is awesome, User friendly, very efficient and very useful when hunger strikes, especially during working hours. Thank you for such a awesome app.
It was working perfectly and spent several hundreds of euros using the service with full satisfaction. For some reason, they decided my area will not be delivered during peak days/hours which seems to occur 24/7! I'm unable to order to any of my favourite restaurants I was ordering since several months. Offer a great service is cool but degrading it is so frustrating...
Awful. Just awful. Spent 20 minutes with a group of mates placing an order at McDonald's. Went to add the final item to the order, was told that the restaurant was now too far away. I, (and I assume the restaurant), had not moved an inch. JustEat doesn't give me these problems. There are many better competitors who are more reliable and whose management aren't quite so decidedly evil. Deliveroo, JustEat, whatever you like. Just don't support these berks. You can shove your inevitable automated response up your arse, by the way.
80% of the driver's have lied about picking up orders that were never picked up. On the occasion that the app works, and an order is picked up, it arrives late and cold. One driver had my $70 order topple over in the trunk of his car; I watched him scoop my food back into the bag!! Disgusting! And good luck trying to get through to an actual person from "support". By the time I got through, I had already placed an order with Delivery Dudes, which came within a reasonable amount of time, and I had already finished that meal before someone actually picked up from UberEats.