I had very bad experience with this company. I ordered taxi for my parents from north London to Stansted for £45 day before flight. 1. 10 min before pick up operator called me that they unable to pick up my parents and suggest me alternate taxi. Shortly : He gives me to choice miss flight because driver will be at least 45 min late or pay £17.5 more for other recommended taxi. I agreed to charge me more as I didnt have any other choice. 2. Second driver came late but finally transport my parents to the airport where started be RUDE AND CHARGE MY PARENTS £62.5 AGAIN. My mum was totally embarrassment and she must go to withdraw machine. Whole time driver hold luggage and my step dad in car. 3. When I called back to ubiCabs operator told me that they didnt charge me twice and he even said sorry. After few minutes on phone they didnt know who transport my parent, nothing. 4. Hour later I receive massage that my order was canceled. I called back what is happening, ubiCabs operator told me almost nothing, only lies and excuse that they didnt make any faults. Guys from ubiCabs made me THE WORST transport and I spent a lot of time to explain and apology to my abasement mum.
Not to be trusted Had confirmation of booking with pick up at airport. On landing had notification that booking had changed with a different firm picking it up. Rang the new firm.. They had never heard of the booking. No way to contact the app's team
Certainly won't work in Edinburgh Booked a cab from Edinburgh airport using this app. Got a confirmation back. Arrived at airport. Contacted the cab company who seemed to be totally clueless about the app. One app to avoid methinks
Rubbish I was in east London and ie Dodd not even recognise a train station(i will not disclose the station).....but not impressed
Best price in London
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