Zach Long
Since some recent update, I cannot make any changes to a standalone AP I've had for years. The error message is less than helpful, telling me my configuration could not be saved. Reinstalling the app, updating, resetting the device, still can't make any changes. I effectively have a paperweight suspended from my ceiling. Not happy.
2 people found this review helpful
Gene B.
Using with Unifi Express. Initial setup appeared to hang, had to reset and start over. The app cannot perform certain configurations that the web console can. If this app is REQUIRED to set up the HW, it should be feature-complete. App fails to load certain screens, with no progress indication. HW and web get an 'A', this app gets a C+.
20 people found this review helpful
Solar Light
These dev are going backward!! This app connects on the forth or with try. Once it connects, if it does, list all my devices as: Offline. Adding to this issue, it refuses the password for the user account. If the application is expecting an email as a value, then as so, if it is a user name, then as so. Unfortunately, neither works.The only way that I can connect is using the server controller in my laptop, and guess what... The user name and password the app is rejecting, works!! The Ripley's
6 people found this review helpful
Ubiquiti Inc.
March 13, 2024
Thank you for the feedback. Please share more details about your experience and setup, including Network versions used and screenshots of the described behaviour, with us at mobile-support@ui.com so we can review and provide assistance.