My WE

Telecom Egypt

About this app

Enjoy a personalized digital experience through managing your account with the all new Mobile App

You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more.

With our frequent updates and new features you'll always Stay Ahead!

Ratings and reviews

It doesn't show the prices incl.uding VAT, which makes it so confusing when recharging the balance. It doesn't show the consumption on the home screen by default, I have to swipe to see the consumption. The highest amount to recharge is 200, and I have to pay 210 per month, so I have to recharge twice to pay the bill! It doesn't save the credit card information, so I have to re-enter the information twice every time I want to pay the bill.

The service is extremely poor, and the internet is very limited. Customers are forced to subscribe to a landline to access the internet. There is no clear bill amount, forcing users to set it themselves, which can lead to overpaying when the balance is short by a few piasters. To complete payment, you must recharge with a full ten pounds, meaning 18 pounds after the discount. This is blatant fraud, and the service doesn’t even last 12 days.

The service is extremely poor, the internet is limited, and you're forced to subscribe to a landline to use the internet. They don't tell you the price of your bill; you have to set it yourself. This is a trick to make you pay a higher amount by mistake because sometimes It's short by a few piasters, and to pay it you have to top up with a full ten pounds, meaning 18 pounds after the discount. It's blatant fraud, and the service doesn't even last 12 days.

What’s new

• Get your new mobile line from WE.
• Performance enhancements.
• Security updates.