Umpqua Go-To

3.8
452 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get personalized help without having to be in person.
Umpqua Go-To connects you with a dedicated personal banker who can help with your financial needs. How? Read on.

Get advice from someone who gets you.
Once you pick your personal banker, they’re your dedicated Go-To. They’ll get to know the ins and outs of your particular financial needs, so there's no need to start over with someone new each time you need help. You can pick someone from your neighborhood, your favorite store, or who simply shares your interests.

A companion to our online banking app.
If you’re looking for a way to simply check balances or make deposits, try our mobile banking app. Umpqua Go-To gives you access to bankers who are ready to help when you need to chat with a human being about your money.

Open to all.
You don’t need to bank with Umpqua to get advice from a Go-To banker. But if you’d like hands-on help with your account, it’s easy to open one online, or through the Umpqua Go-To app.
Updated on
Jun 4, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.8
452 reviews
Kristin Ingram
March 30, 2021
Too difficult to sign in or use, may be broken. The first time I used it, would not allow me to paste a very complicated password from a password protection app to create an account, which meant I had to write the password down and painstakingly tap it in. When I tried to use it a second time and tapped the button that said "login or sign up" it took me to an internet search results page for the terms "login or sign up".
5 people found this review helpful
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Umpqua Bank
March 30, 2021
That’s not good to hear and we want to learn more. Can you call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together? Please mention that you’re responding to an app review, too. Thanks!
A Google user
December 19, 2018
Initially thought the app didn't work. But then realized the internet or the entire Umpqua system was temporarily down. The app works as intended and I can now deposit checks simply by taking a photo.
10 people found this review helpful
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Umpqua Bank
December 20, 2018
UPDATE 12/20/18 - That's wonderful! Thanks for sharing!
Zach Ford
July 24, 2020
So my problem I reported 3 months ago still isnt fixed. It's starting to get annoying, even more so with the COVID stuff. My problem is the login or sign in button when you open the app doesn't work so I can't talk to my local banker. I would really love to see this fixed
13 people found this review helpful
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Umpqua Bank
July 27, 2020
Update 7/27/20: That’s not good to hear and we want to learn more. Can you call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together? Please mention that you’re responding to an app review, too. Thanks! (previous): We appreciate you hanging with us as we smooth things out.

What's new

This version contains updates and enhancements to keep Go-To running smoothly.