Umpqua Bank Mobile Banking

4.2
8.44T reviews
1L+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Umpqua Bank’s Mobile Banking app connects you to your personal checking, savings and mortgage accounts. Access all the features of online banking, plus tools specific to app such as mobile check deposit and Fingerprint Login.

Key features include:
• Securely send and receive money with Zelle® using a mobile number or email address¹
• Log in with Fingerprint Login
• Check account balances and search transactions
• Pay bills and deposit checks
• Transfer money between your internal and external accounts
• Set up balance and activity alerts
• Find your nearest Umpqua store or ATM

Are you an Umpqua business banking customer?

Search for our Umpqua Biz Mobile app, created to work with Business Online Banking.

Have questions or feedback?

Contact us at 866-4UMPQUA (866-486-7782) or CustomerService@UmpquaBank.com.

Your mobile carrier’s message and data rates may apply.

¹ Email and mobile payments require enrollment and must be made from an Umpqua Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
2 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
8.21T reviews
Holly Raymond
30 January 2024
There appears to be an update that was made on this app, and I am no longer able to make mobile deposits. When I get to the stage of taking a picture of the back of the check, it goes right back to the login. I have tried multiple times over different days, contacted the bank and checked all the settings, including deleting and re-installing the app. No resolution, and I'm very frustrated.
1 person found this review helpful
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Umpqua Bank
31 January 2024
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
Dexter Payne
1 December 2023
Slow, basic and not very intuitive. 'send money with Zelle' gives me a blank screen. Transaction limits to external accounts/Zelle are imposed without an obvious way to find out what those limits are. So then I have to call Umpqua to get questions answered more than ANY other bank I have used. I get long hold times and conflicting info. Umpqua got a new logo but UX improvements are hard to spot.. if my mortgage wasn't with Umpqua I would not bank here at all.
5 people found this review helpful
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Umpqua Bank
5 December 2023
.*UPDATED* - 12/05/2023 - That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
Brian Kilbourn
14 November 2023
Almost decent attempt. It fails to clear out by pressing the back symbol or swiping left on my Galaxy A14. Once there was a communication error and I had to go so far as the reboot my phone to get the glitch to clear. Needs some serious Beta testing before the Alpha is foisted on the unsuspecting customer. Looses brownie points for clunkiness and unreliability.
1 person found this review helpful
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Umpqua Bank
15 November 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

What's new

Performance enhancements and bug fixes.