As everyone else has said - mobile deposit doesn't work. Ever. It used to work fine. Now it ALWAYS tells me I either have 2 pictures of the front or that the picture isn't clear, even if it is. Useless. Please undo your changes that broke mobile deposit. Or fix them. Either way, give us mobile deposit back. Tried on two different devices, same result.
Union Bank sucks I don't have too many problems, except for the depositing issue everybody seems to have. I just think they are dishonest and use unethical practices. Liars, cheats and thieves. Oh yeah, they're a bank!
Issues since upgrade I haven't had issues with app until yesterday. It took my 6 times to finally have my deposit accepted. That needs to be fixed. It takes pictures but turn white or black. Charges would be missing.
I like the new look and layout very much. Huge plus that the mobile deposit camera improved. It was a craps shoot to get it to work with the previous version. Edit 8.29.16- what happened?? I tried to do a deposit and the image is cut off and will not center at all. I take the picture totally centered, but it loads cut off in the deposit window. Please fix.
Why haven't you fixed mobile deposit yet? You guys not only closed branches around me but now I cant even use the app. What the heck is so hard about fixing one facet of your online banking application that has made what other banks have done flawlessly so hard for you?
Listen to your customers!!! When I read the reviews i thought people were tripping, I had never had a problem. But my pictures were perfect and this thing would not read them. You need to fix this thing. Apparently a lot of people have trouble. Time to listen to your customers!!!!
Security enhancements, and general app improvements.
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