Application has always been great with monitoring and transferring. Not happy that 2017 is almost over and there's still no finger print login option like all other banking applications.
I just got new Google pixel phone. I can't take a picture to deposit with this app. It's blurry every time. It doesn't have auto forcus feature or doesn't work with Google pixel.
When it works, it is not very intuitive or user-friendly. For example, making a mobile deposit, I have to choose which account I want to deposit into, but I only have 1 account. Can't the developers check for that? If the app thinks you are depositing a check for a different amount than you entered, it won't accept it even if you confirmed multiple times that the amount you entered is correct. It doesn't tell you what amount it thinks it is. You have to take the check to the bank. What's the point of this "app"? Unfortunately, other than switching banks, I'm stuck with this amateur attempt.
I'm completely put off by the permissions. Why does UBOC need to see my call records or other information on my phone? I'm likely going to find a credit union to go to rather than give my bank a blank check to spy on my phone activity.
I have been with Union Bank for over 10 years. The reason for the low star rating is based on their mobile deposit capabilities. This app has not allowed to deposit a check in over a year; before that it worked half the time. The reason this is a big deal for me is that I live in Nevada, Union bank doesn't have a branch here...let alone a bank. So when something happens related to my debit card or tech support...I am always SOL...Guess it's time to move all of my accounts over to another bank...
The. Process is slow I get an alert 2 days later on withdrawals I continue to get alerts about my deposits long after I've already check my account its much easier ..faster and more accurate if I just call to check my accounts
This update includes minor bug fixes and enhancements.
This app provide all bank contacts for balance inquiry, statement, customer care
Simple is fee-free online banking that helps you easily budget and save.