Its really frustrating! Had to delete and redownload 4times. Used airtime top up but was never credited yet the money was debited from my account. I'm tired of calling customer care. So Slow to load and tells me my pin is incorrect. Na wa for this app. When FirstMobile made a transfer less than 5mins after download. You guys have a long way to go abeg.... O God! I HATE THIS APP!!!
Dan I believe you guys have problems with your phones or probably aren't compliant with online banking .This app works very fine for me and it's one of the best you can get in the market. Well done guys,keep the work up . I enjoy using the app,makes my banking experience fun,I transfer money with ease without the need to go to any branch to do so.
Crappy App Needs An Update Worst app with horrible interface. I wonder who developed it. Been hearing about Union Bank since I was a kid. Pity they decided to remain so ancient
Useless app One of the worst banking apps I've come across always giving the error cannot complete transaction at this time. Only thing it does is check balance, that's all!
Hated it The user interface seems ancient, and not with modern smartphone standards. Every time I try to make transactions, it says "Your financial institutions do not authorize this transaction". Nothing works properly except for checking your current account balance. How can the transaction limit per day be N5000? And why in hell do we have to go to the bank to increase this limit?...why can't it be done through the app like those obtainable in other Nigerian banks such as Diamond Mobile App?
Fair The app is good if you succeeded in installing it but once you format your device or you delete and reinstall it, it is hell! Hence you need to visit the bank as the problem can never be resolved through email or phone call. It is surprising in this era of online activities that you keep visiting bank even to solve minor problem!
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