Carole Grice
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20/2/24 - Hi, and thanks for your reply by email. As requested, I made contact with my support team. They investigated my problem and tweaked their system. However, it has been of no help to my app. As mentioned yesterday, I am using app version 2.5.45 and the message to download a newer version doesn't work and I have now tried 7 times. My colleagues are on version 2.5.43 and all their apps work satisfactorily. Please advise what to do next? Many thanks and kind regards, Carole Grice.
1 person found this review helpful
Unique IQ
February 20, 2024
Hi Carole, thank you for reaching out. Can I ask for you to reach out to our support team in the first instance in order to understand the issues you are experiencing - we look forward to hearing from you so we can help resolve your issue
brian bowen
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Can load it on one device but not another, Sometimes will log out at location by phone then at next location when try to login on app will say I'm logged in still at last location and refuse to let me logout via app. Will tell me an update is available when isn't and sometimes locations won't load....But when working is great.
Unique IQ
February 19, 2024
Hi Brian, thank you for your review but in order to try and help, we would need further detail as to what is happening when 'it is not working'. Can you please reach out to your employer to report so that they are able to discuss with our support team here - many thanks
Kamilla Woźniak
App works perfectly until now. Right now is just constantly freezing, i can't see my schedule for a day if don't refresh it or reinstall it thousands times and i can forget of seeing my schedule for the next 7 days. It's just a nightmare.
2 people found this review helpful
Unique IQ
January 29, 2024
Hello Kamilla, sorry to hear you are experiencing issues. In the first instance, can you please report the issue to your office who can then reach out to our support team to try and understand what is happening - many thanks