Where is quality control? Budgets tight? The new app update isn't compatible with inflight entertainment on over 1/2 of phones on the market - androids. How could a VP of technology allow such a product to launch beyond test phase? I'm just amazing. Let's hope to God I don't die on this airplane because they forgot to test the engines.... wish me luck world
LOL. App doesn't work on flagship Android devices?! States in app that Android versions higher than 5.0 don't work. Why would you even release it then? If you can afford United airline tickets you should be able to afford a phone that's come out since 2013. Who can even use this then?
Fire your tech support! Before you roll out a new update...you might want to ensure that it supports your Personal Entertainment Device system for the Android system. Four Android devices and ZERO were able to access your PED system. Seems like a lot of people are saying the same thing. Get it together United!
Sorry, something went wrong. Please try again. After getting a new Moto Z Play, I haven't been able to log in for months. App says it doesn't recognize my phone and then asks me security questions, then says "something went wrong." Now I have to wait in line for every task. Trade you stars for functionality!
The app is nearly worthless. Flight info is glitchy, inflight entertainment does not work (error 3007 on all Android 6 devices I tried) and needs multiple refreshes to figure out which is my ticket. Updating seats and check-in works, but one can use the website for that.
Glitchy entertainment At first, it said my device wasn't compatible. It's a Galaxy S6, but I just restarted and it worked. Movies often skipped, the 'resume movie' option made the app fail, and overall it was a little slow. That said, I was glad to have the entertainment on an old plane without TVs!
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