-10, no stars given! Run Away! Not only did UCB change app, you can't use it from any smart phone or tablet Until the bank decides to transfer your account to allow you to access the new app. According to CSR , next conversion is Jan 7th. No promises I can access it then. It's obvious that no thought was given to how it affected their customers.
New Online Application Horrible!!!!! I wouldn't even give this a 1 star. I can't access all of my accounts/loan. I can't see pending transaction. My balance doesn't look right then it looks completely different the next day. I won't use you this account once I get everything transferred to our credit union. It's sad, because I've been using this bank for many years.
Ucbi what were you thinking! I hate this app. It looks and works very genetic. You can not see where your pending transactions are to. That is not making me feel secure at all. Since there are multiple people on my account. I have no way to know where money is being spent until it comes out of my account. NOT COOL. Bring back the old app. I use to brag about how you could do all of your banking from your phone. Now I'm embarrassed to say I use this bank. HORRIBLE APP.
Love my bank, hate their new app I love this bank, the people are awesome. But this new updated bank app is just not working. I have had nothing but trouble with it. Can we just go back to the way it was?
All these questions about the appt. Should ask if I can even log on...which is a BIG fat no... Have to go on Google and pull up. Useless
Nope. Rather have the old one It needs to go back to the way it was before as far as the way it showed your transactions and pending transactions. It's impossible to tell what's going on. I do like some of the new features and the new layout but would rather have the old app back
- Improved login experience
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