This new app is terrible... not just that, when you deposit a check in the ATM it used to go right in. Now it takes 24 hours on business days. I deposited my check Saturday and still not in there. I have about had it. Time to change banks
-10, no stars given! Run Away! Not only did UCB change app, you can't use it from any smart phone or tablet Until the bank decides to transfer your account to allow you to access the new app. According to CSR , next conversion is Jan 7th. No promises I can access it then. It's obvious that no thought was given to how it affected their customers.
New Online Application Horrible!!!!! I wouldn't even give this a 1 star. I can't access all of my accounts/loan. I can't see pending transaction. My balance doesn't look right then it looks completely different the next day. I won't use you this account once I get everything transferred to our credit union. It's sad, because I've been using this bank for many years.
Ucbi what were you thinking! I hate this app. It looks and works very genetic. You can not see where your pending transactions are to. That is not making me feel secure at all. Since there are multiple people on my account. I have no way to know where money is being spent until it comes out of my account. NOT COOL. Bring back the old app. I use to brag about how you could do all of your banking from your phone. Now I'm embarrassed to say I use this bank. HORRIBLE APP.
The old app was so much easier to use and faster. I hope you don't try to add this on a weekend or after business hours- the stupid app says it's sending you a secure access code but you wait for 15 minutes twiddling your thumbs while it does nothing! You have to call IT ppl to get it fixed. What's the point? Just say "you must call IT for set up" or something. Don't keep me waiting for literally nothing. The old app was SO much better! I truly hope they wise up and change back or figure out something better. -10 stars for this POS app
Love my bank, hate their new app I love this bank, the people are awesome. But this new updated bank app is just not working. I have had nothing but trouble with it. Can we just go back to the way it was?
- Multiple security updates including disabling Fingerprint Login in security preferences, and the Passcode access method locking after three invalid attempts
- New minimum OS version for Android is 4.2.x (Jelly Bean)
- Corrected issues with utilizing Passcode and Fingerprint Login methods after a password change
- Multiple bug fixes including minimizing and returning to the app, accessing the “forgot your password” link, and accessing eStatements
- Login screen performance improvements
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