Universal Orlando Resort

8.3K reviews
Content rating
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About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

7.81K reviews
Anna Matheny
April 10, 2024
Made dining reservations and then downloaded the app. Was told I could not add my existing reservations to the app. Soooo, I canceled all the reservations and rebooked them, and they showed up on the app for one day, never to be seen again. I also think it's weird that you can't see Universal resort booking information through the Universal app. This whole app is a hot mess and support is zero help. Definitely not the convenience and help that I expected.
2 people found this review helpful
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NBCUniversal Media, LLC
April 11, 2024
Thank you for your feedback, Anna. We are sorry to hear that you did not find the Universal Orlando Resort Mobile App helpful during your visit, and your feedback has been passed along. If you would like to share more, please reach out to Guest Services Team (407) 224-4233 or GuestServices@UniversalOrlando.com. We hope you will visit us again soon.
Larry Lazar
March 27, 2024
It's just about useless. I can't believe a major entertainment venue has such a unintuitive and mostly useless website. Example 1: The map shows where you are, but it has no names of buildings shown, for one to orient one's self. Example 2: try to locate a particular resturant on site.....good luck! Sometimes, nothing is better than something.
6 people found this review helpful
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NBCUniversal Media, LLC
March 31, 2024
Hi Larry. We're saddened to hear about your disappointment with our interactive map, and we will ensure that your feedback regarding this is shared with the proper teams. If you would like to provide any additional details, please reach out to our Guest Services Team at 407-224-4233 or guestservices@universalorlando.com. Thank you for your review.
Tony Dilworth
February 15, 2024
The app is a great improvement. It's cleaner and easier to use and navigate. I do have one minor complaint though ..... the VillainCon section, inside the play area where you can create profiles. The actual profile name cannot be changed. When trying to modify a player's profile name, an error message is shown; "Partner did not respond successfully to playfab's requests" Please can this be fixed? Thank you. But again, great improvement otherwise. I really like it.
14 people found this review helpful
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NBCUniversal Media, LLC
February 18, 2024
Hi Tony, thank you for your review. We're so glad that you enjoy our recent Mobile App update. We appreciate your feedback regarding the gameplay with Illumination’s Villain-Con Minion Blast, and we'll make sure it's passed along. Come back and visit us again soon so you can try Mobile Food Ordering at Minion Cafe!

What's new

Get ready to amplify your experience at Universal Orlando Resort with our latest app update!

In addition to bug fixes and enhancements, this update puts even more information at your fingertips with the ability to view both park notifications and wait time alerts in one convenient location on the profile tab.