Universal Orlando Resort

NBCUniversal Media, LLC

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Ratings and reviews

Linking services such as hotel reservations and tickets doesn't work. I try to book (tickets and hotel) through the app, but then it takes me to the website...what's the purpose if the app? There's a lot of reviews about wait times, but it's not really worth it for me as I usually have express pass. Park map isn't accurate for food. Also, I only visit for Halloween Horror Nights. Thankfully, after the visit my "used/expired" tickets usually show up in my account, just not when I need them.

It keeps crashing, causes the phone to freeze, and have a black screen. One minute, it recognized a hotel reservation, and now it can't find or recognize when I tried to put in the information. It is frustrating that you're forcing us to use a card and app to pay for things. We prefer interacting with people and not a screen, especially when vacationing

Kinda Sucks. I'm a week away from my trip and the app is not helpful at all. Can't link my trip or hotel. Put in all the correct information, tried at least 10 times, doesn't work. Keeps asking me to link my park tickets which are only available for at pick up at the Hotel? Thank God I got and saved a confirmation email the day of purchase my trip or else I would have no idea where to go or what I purchased. have heard nothing from UO either since my booking. Expected A LOT more.

What’s new

This latest app update includes bug fixes and other enhancements so you can continue to amplify your experience at Universal Orlando Resort!