Universal Orlando® Resort App
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Put everything you need to know about your vacation in the palm of your hand. Download The Official Universal Orlando Resort™ App. It’s free!
It’s the easy way to:
• Create a Universal Account Profile in order to manage contact information, addresses and view purchased tickets.
• Purchase 1-Park, 2-Park or 3-Park 1-5 Day Theme Park Tickets and bypass any lines at the gates by using your phone to enter!
• Check ride, show and attraction wait times at home, on the go or in the parks.
• Customize your park experience using filtered lists and the map to plan your day.
• Set ride wait time and show time alerts to make the most of your time in the parks.
• Stay up-to-date with in-park notifications and news about upcoming special events.
• Create your own favorites list.
• Guests with visual disabilities can access Voiceover support to better utilize the app and enhance their in-park experience.
• Share your Universal Orlando Resort experience on Facebook and Twitter.
• Explore the parks using detailed maps and photo navigation with the “Guide Me” feature.
NOTE:
- Continued use of GPS running in the background can dramatically decrease battery life.
It’s the easy way to:
• Create a Universal Account Profile in order to manage contact information, addresses and view purchased tickets.
• Purchase 1-Park, 2-Park or 3-Park 1-5 Day Theme Park Tickets and bypass any lines at the gates by using your phone to enter!
• Check ride, show and attraction wait times at home, on the go or in the parks.
• Customize your park experience using filtered lists and the map to plan your day.
• Set ride wait time and show time alerts to make the most of your time in the parks.
• Stay up-to-date with in-park notifications and news about upcoming special events.
• Create your own favorites list.
• Guests with visual disabilities can access Voiceover support to better utilize the app and enhance their in-park experience.
• Share your Universal Orlando Resort experience on Facebook and Twitter.
• Explore the parks using detailed maps and photo navigation with the “Guide Me” feature.
NOTE:
- Continued use of GPS running in the background can dramatically decrease battery life.
My review
Review from
Reviews
3.9
4,767 total
5 2,543
4 867
3 405
2 252
1 700
Ry Millar
Good thing uso isn't trying to sell tickets.. useless. . I want a refund of free! Hopefully the park is better than the app and internet site.. waiting to buy tickets on site hopefully i dont find something better to do.. not committed because your app sucks.. not committed because your website sucks.. Disney lessons? Idk but if i was headed there we have everything booked months out.. hmmm.. maybe ill show up tomorrow and buy tix and front of the line passes
Cindy Drazenovich
It's supposed to tell wait times, but doesn't...I haven't received any alerts despite stormy weather and ride closures. This app does not work as it should, and I'm spending more time fiddling with it than having fun at the park!
Neil Casey
What a load of rubbish!! Worked for a few days BEFORE we went to a U park then, like others have said, continually "unable to synch, despite trying everything. Maybe it is an Android thing as others with us on Apple had no issues. Absolutely hopeless for me....:-(
Eric Bates
Worked great to start with but then keeps telling me the rides are closed... uninstalled and reinstalled but still not working properly... sitting in the park and it said 60 minutes for a ride and when we went over the ride was 80 minutes... guy there just shrugged his shoulders and said the app hadn't updated...
Allister Graham
Nice map but doesn't tell you what's on the map. The app is useless. I'm hope for an update in the next few months before I hit the park. Works a little better on the tablet but who wants to carry that around.
Nick Kelley
Got this app specifically so I wouldn't have to carry money, tickets, etc. Here were the issues: 1. The parking reminder is nice, but trying to take a picture of the parking spot forced the app to close. 2. Bought tickets through the app. They showed up at first, but had issues and didn't show up when we went through the gate. Had to find tickets in email. 3. Didn't bring credit card because the app was supposed to link my CC to the TapuTapu. Didn't work on the lockers. Just got to the park. Will update later.
User reviews
Good thing uso isn't trying to sell tickets.. useless. . I want a refund of free! Hopefully the park is better than the app and internet site.. waiting to buy tickets on site hopefully i dont find something better to do.. not committed because your app sucks.. not committed because your website sucks.. Disney lessons? Idk but if i was headed there we have everything booked months out.. hmmm.. maybe ill show up tomorrow and buy tix and front of the line passes
It's supposed to tell wait times, but doesn't...I haven't received any alerts despite stormy weather and ride closures. This app does not work as it should, and I'm spending more time fiddling with it than having fun at the park!
What a load of rubbish!! Worked for a few days BEFORE we went to a U park then, like others have said, continually "unable to synch, despite trying everything. Maybe it is an Android thing as others with us on Apple had no issues. Absolutely hopeless for me....:-(
Worked great to start with but then keeps telling me the rides are closed... uninstalled and reinstalled but still not working properly... sitting in the park and it said 60 minutes for a ride and when we went over the ride was 80 minutes... guy there just shrugged his shoulders and said the app hadn't updated...
Nice map but doesn't tell you what's on the map. The app is useless. I'm hope for an update in the next few months before I hit the park. Works a little better on the tablet but who wants to carry that around.
Got this app specifically so I wouldn't have to carry money, tickets, etc. Here were the issues: 1. The parking reminder is nice, but trying to take a picture of the parking spot forced the app to close. 2. Bought tickets through the app. They showed up at first, but had issues and didn't show up when we went through the gate. Had to find tickets in email. 3. Didn't bring credit card because the app was supposed to link my CC to the TapuTapu. Didn't work on the lockers. Just got to the park. Will update later.
Doesn't give accurate wait times, doesn't update ride closures. Map is clunky, and every time I go back into the app it shows all 3 parks even though I set it for 1. Signing in causes the app to crash. Only useful for recording where we parked, a general idea of where things are and the 'virtual line' for the Tonight Show.
Shocker. Installed this days ago and have not been able to launch it once! Each attempt is met with an error message telling me it's "unable to synch" and the usual accusation that my connection must be to blame (despite everything else connecting).
I have an annual pass and there's no option for me to display it on this phone app to enter the park, so I'm still forced to carry around a actual physical pass also it does not sync payment methods with their website which by the way is horrible now
What's the point, it doesn't work. How could this have anything over a one star, can I give it zero?
Wait times are inaccurate. Said 20 mins for most rides but was about 80
This app is GREAT! If all you want is a pretty Universal logo. Crashes after that. And no minions.
Wait times are more accurate, but I don't like having Volcano Bay times on there and no way to take them off without taking off the Universal water rides as well.Never connects through the Xfinity WiFi at the park.
No deja hacer logiiin 😠 de nada les sirven los anuncios del bus a volcano bay si no puedo hacer login y agregar mi tarjeta
Since the update 3 days ago I cannot purchase a park ticket. Every time I press add to cart nothing happens.
Can't log in with my account becouse the app abnormally end with a crash
App crashes, slower then death, and cannot purchase tickets...absolutely USELESS
What a waste of time........constantly unable to sync with server. No point in downloading.
Never could get on, kept giving error message about not able to sync
I love this app thanks to this app I was able to see the waiting times and when I went on a ride and it was the same time I really love it
I've been trying to launch this app for two weeks, quits every time. Tried creating a new account, same issue.
I'm running the Android O Beta on Google Pixel XL, and whenever I try to view details on restaurants or rides, sign in, etc. the app just crashes and brings me back to my home screen
Dawnload app?? Tapu tapu VOLCANO ? Its just wanted to have more personal information to sale "ADDS" HATE ADS". Weareable used on wet and wild and not need to dawnload anything.
Doesn't work just keeps saying check internet connection. Reinstalled and still not working.
The app will not even load on my Sony Xperia Z5, constantly says it's unable to sync. Really unhelpful when wanting to navigate the park!
Went to universal in Orlando found this app to be Disney's poor cousin...barely used it due no ride info and wait times rarely worked...guys check out the disney and fix this app...btw get magic band tech in your parks in this day and age i cant believe you still use paper tickets...had to buy a cover to protect it for my 4 day visit lol
This app doesnt work on andriod, the apple one works so much better. Can not get wait times up on this app, not very good if you want to use it for that purpose
Review deleted
What's New
In this version:
· You can now purchase 3-Park tickets, Universal Express™ Pass, VIP tours, Dining Plan, Annual Passes, Dining Experience and more in the App.
· Add a credit card and PIN for TapTu Pay™ at Volcano Bay™.
· Set and manage TapTu Pay™ spending limits for your individual party members.
· Introducing the Wallet button for quick access to your tickets and payments.
· Link purchased items and add them to your Wallet.
· Bug fixes and other improvements.
Additional information
Updated
30 May 2017
Installs
1,000,000 - 5,000,000
Current Version
1.8.2
Requires Android
4.2 and up
Permissions
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NBCUniversal Media, LLC
Developer
Visit website Email android@nbcuni.com Privacy Policy
30 Rockefeller Plaza
New York, New York
10012
United States
