Unum Customer

2.5
923 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Unum Customer: Easily manage your claim or leave 24/7 on all your mobile devices.

Features:
• Report a new claim or leave
• Check the status of your existing claim or leave and recent payment information
• Configure direct deposit
• Report absences under the Family and Medical Leave Act (FMLA)
• View available leave time for existing absences
• View reported absences
• Review recent activity, letters and documents.
• Upload documents (medical records, claim and authorization forms, etc.) using the camera on your device
• Update your personal information and communication preferences
• Change your password
• Search the app for help
• Contact Unum
Updated on
Jun 23, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.5
923 reviews
Randi Smith
September 29, 2021
ERROR MESSAGE!! Can't check the status of each individual day I've claimed in the absence history anymore, Everytime I try it kicks me out and says the app has stopped. When I first started using the app I could, with no problems. I originally thought that it might have been my phone being outdated, and couldn't handle the newest update. But I just bought a brand new phone that was released 3 months ago, and it still does it every time. It also says I have tasks to be complete, but I don't.
31 people found this review helpful
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Justina Ledbetter
February 7, 2022
I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.
11 people found this review helpful
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martha mccauley
June 28, 2022
Update is no good. Error message when attempting to start a new claim
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What's new

Improvements to navigation flows and minor fixes