Unum Customer

Unum Group

About this app

Unum Customer: Easily manage your claim or leave 24/7 on all your mobile devices.

Features:
• Report a new claim or leave
• Check the status of your existing claim or leave and recent payment information
• Configure direct deposit
• Report absences under the Family and Medical Leave Act (FMLA)
• View available leave time for existing absences
• View reported absences
• Review recent activity, letters and documents.
• Upload documents (medical records, claim and authorization forms, etc.) using the camera on your device
• Update your personal information and communication preferences
• Change your password
• Search the app for help
• Contact Unum

Ratings and reviews

ERROR MESSAGE!! Can't check the status of each individual day I've claimed in the absence history anymore, Everytime I try it kicks me out and says the app has stopped. When I first started using the app I could, with no problems. I originally thought that it might have been my phone being outdated, and couldn't handle the newest update. But I just bought a brand new phone that was released 3 months ago, and it still does it every time. It also says I have tasks to be complete, but I don't.

I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.

Update is no good. Error message when attempting to start a new claim

What's new

Improvements to navigation flows and minor fixes