Universal Printing Assistant

The free Universal Printing Assistant (UPA) is the easiest way to monitor network printers from your mobile device. Simply tap to see operating status and alert conditions (low/empty paper tray, low toner/ink). You can even configure UPA to automatically email and/or display a notification if a printer enters an alert state.

HOW IT WORKS

UPA lets you keep ahead of your printers by providing real-time status every time you open the app and by actively notifying you if a printer requires attention.

Upon installation, UPA securely scans your network and identifies all SNMP-capable network printers. You can expand your printer search by entering a broader IP Address range, and you can delete printers from monitoring at any time. You’re able to configure the app to identify the conditions that will cause an alert (toner/paper low, paper jams), and whether you want to enable active alerts via email and app notifications.

SIMPLIFIED TONER ORDERING

UPA tells you when toner is running low makes it easy to re-order with just a couple taps. During setup you can specify a vendor to purchase printer supplies.
• Online Vendors: You can search for your preferred online vendors, and if your preferred online vendor has been enabled, you’ll enjoy One-Click ordering and a routine e-commerce experience.
• Alternate Vendors: If your prefer to send orders to a vendor via email, just enter your and your vendor’s business name and email address, UPA will create an email pre-populated specifying the supplies you need.
In either instance, UPA takes the guesswork out of ordering by identifying the part number for the toner cartridge needing replacing. The app also gives you the option of purchasing original supplies (OEM) or lower-cost Xerox-brand for HP and Brother.


NETWORK ENVIRONMENT

Universal Printing Assistant is designed to work within a Local Area Network (LAN) that typically connect computers, printers and other peripherals in a relatively small area such as a business, school, etc. Modern LANs predominantly use either Wi-Fi or Ethernet to connect their devices together.

UPA is not well suited to large enterprise (e.g., corporate) network environments as these commonly utilize wide area network (WAN) to connect several LANs as well as proxy servers, which among other things provide firewall and network data filtering support.

Note: Your mobile device must connect to the same network as the printers for UPA to discover to the printers.

MOBILE DEVICE INTERNET CONNECTION VIA WIFI

For UPA to function, your mobile device must have a strong/consistent WIFI connection to the Internet.

SUPPORTED PRINTERS

Universal Printing Assistant 1.3 is optimized to support Brother, HP, and Xerox printers.

UPA will interface with other printer brands (e.g., Lexmark, Epson, Canon, etc.) though One-Click ordering will not be available until Fall 2018.

Note: Entry level home-office/personal printers (laser, inkjet, all-in-ones) are likely not able to provide adequate information to UPA about paper tray levels, supplies levels, or operational status due to their limited reporting capabilities.
• This is a limitation of entry-level printing devices – not the UPA App itself.

SUPPORTED COUNTRIES

Version 1.3 will support United States only. A subsequent UPA release will be available for download and use in other countries in Fall 2018.
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What's New

We update the app regularly so that you have the best experience. Get the latest version for all features and enhancements. Thanks for using the free Universal Printing Assistant (UPA), the easiest way to monitor network printers from your mobile device.
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Additional Information

Updated
July 23, 2018
Size
7.3M
Installs
100+
Current Version
1.3.0
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
Thinxtream Technologies Pte Ltd
Developer
220 Orchard Road #05-01 Midpoint Orchard Singapore 238852
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