Four cheers to Lotza! Liked the app. Please remove the need to cancel 'GPS Settings' pop up each time. (16/12/2016) Good to see that Lotza has improved a lot with the latest update. The name change to Lotza-UPI is most welcome. 'Lotza' by itself sounded like the name of a Latin American Rock Band. Quick Pay and Scan N Pay without logging in are useful options. And thank you for accepting my suggestion to remove the irritant 'GPS Settings' pop up at login.
POOR CUSTOMER SUPPORT I made a transaction on Jan 1st 2017 & its Jan 5th now, d money was debited from my A/C & not credited to the Third Party A/C. I hav logged a complaint on d app on 2nd Jan & 4th Jan bt no replies yet. And today on Jan 5th when I contactd d customer care they are talking like who told me to use the Lotza app, they dont have any option to track anything. I was using the PHONE PE app & as I got your ad on mobile I installed this app. Federal bank was one of my favourite banks but today I lost that impression.
Transaction failed but no refund Iam a daily user of lotza. Before 3 days one of the transaction is failed , even after providing correct details. But no refund till this time . I complained from app and calls customer care on two days. Still waiting for refund. So careless service by federal bank..
Wrong MPIN error I have reset the MPIN countless times, but it still gives me wrong MPIN error when trying to transact. The problem comes only with a federal bank account. Others are fine. Really frustrating and quite disappointing.
Just charging me for sms & not getting any response App charges me 3 times for sms & says that servers are not connected. It's not my internet issue at all. Just check servers for good reception to all customers
Made a transaction and the money deducted from my account. The transaction was failed at the other end. No refund was made. I logged compliant from the app and no one is responding to it. Tried to contact via Facebook and email but no one is responding. The transaction is still showing as 'Pending' in the application, but the amount was deducted.
Quickpay and ScanNPay before login, Direct payment from Push notification, Performance improvement,
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