The app interface is good. But the support team won't respond to your queries if you submit a complaint through the app. That option is put there just to fool the customers. You will end up losing your hard earned money if some transaction fails. The bank people do not have any regard for your hard earned money. Neither do they respond to your complaint, nor they have any idea where the money went.
This is the worst upi app I have ever used. It takes more than 5 times to register and all times I lost sms charges from my account. Then happened the worst thing. I have downloaded it for adding upi to my federal bank account using federal bank you app itself. But this app is not able to fetch my federal bank account . I can't understand this. Federal bank's upi app can't fetch federal bank account for upi. Interesting thing is that all other upi apps like BHIM and Phonepe can fetch my federal bank account very easily!
If a transaction fails, money involved is lost for next 48hrs.. This is a big disadvantage. BHIM App has no such wrong deductions. Besides, nobody responds to in-app complaints. One has to separately send an email to get refund of failed transaction.
When I update the app, I am surprised about the foolish move of bringing quick-pay and scan-pay options outside the login screen. Please revert it back to the earlier version. Please include the utilities section of Fed-mobile on the LOTZA app and make it a powerful Unified app for all types of transactions. Also you can have a LOTZA murchent button on Fed store app identical to the scan-receive button of LOTZA.
Only option to verify Number with sending SMS. I am living out of India and I am having normal bank accounts registered under my Indian Mobile Number. I cannot activate the app because I am unable to send SMS from out side India. It will be good when OTP verification is there..
Need OTP sim verification. Then only we are able to use the app if the sim that is registered on the bank is on another phone or on a ordinary phone that don't have internet
Profile Management, Forgot Password, Mobile no. as virtual ID.
Kotak Mahindra Bank’s official mobile banking application for Android phones.